• Report: #856275

Complaint Review: Medical Transportation Management in Lake St. Louis , Mo.

  • Submitted: Mon, March 19, 2012
  • Updated: Mon, March 19, 2012

  • Reported By: Anonymous — Topeka Kansas United States of America
Medical Transportation Management in Lake St. Louis , Mo.
16 Hawk Ridge Dr...Lake St. Louis, MO 63367 Lake St. Louis, Missouri United States of America

Medical Transportation Management in Lake St. Louis , Missouri. MTM Quality management department Make me complain, side with the company i complained against, made me a target for hate. Lake St. Louis, Missouri

*Consumer Comment: comment

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I was assigned to B&G company to pick me up. They were late every day taking me to dialysis and i had to wait an hour at times to be picked up. They made many excuses why they were at home while on duty, cooking, sleeping or eating instead of coming to get me. One driver got orders for her husband to stay away from her, she got depressed and went home and drank some anti-freeze. when B&G noticed she was missing they called police and found her in the tub almost dead. instead of geting her professional help and evaluation, they called her back to work. at 6am taking me to dialysis, she saw a car stop on the road in front of us, she immediately stopped in the middle of the street for 20 minutes saying they were after her and was going to have a drive by shooting. i begged that she snap out of it or let me out and i will walk. then we sped by them finding out she was parinoid for they were just following the law by pulling over to speak on their cell phone. then when taking me home, she took me all over town, miles away from my home saying it was a different route to avoid her husband. what normally took me 12 min to get home became 30 minutes of fear and hostage. then one driver took me to kansas city to a hospital appointment. the drivers took off because it was friday and payday. i called ETM and they had no record of taking me.

 i called again 20 minutes later to talk with manager Jennifer in Manhattan kansas, they sent a driver to get me. i left my home at 11am and didnt get home till 8:30pm it only takes an hour to get me home. first once they got there in kcmo, they told me they had to pick up another patient that never showed up after 2 hours, i told the driver i was in pain and sick from having surgery a week ago, she called jennifer again and the manager told the driver to tell me to shut up complaining and if i did she would bake me some chocolate cookies. i told her i was not a child you could passify with s****..

This report was posted on Ripoff Report on 03/19/2012 02:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Medical-Transportation-Management-in-Lake-St-Louis-Mo/Lake-St-Louis-Missouri-63367/Medical-Transportation-Management-in-Lake-St-Louis-Missouri-MTM-Quality-management-dep-856275. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

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AUTHOR: Stacey - (U.S.A.)

I haven't a clue about what your report is about!! Please learn to spell then try again.  FYI It is MEDICAID not Medicade.
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