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  • Report: #1045930

Complaint Review: Medieval Collectibles

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  • Submitted: Wed, April 24, 2013
  • Updated: Wed, April 24, 2013

  • Reported By: Mike — Fayetteville North Carolina
Medieval Collectibles
401 North Richland Creek Drive Princeton, Indiana United States of America

Medieval Collectibles Dark Knight Armoury List items they do not carry/have in stock as "In Stock", charge you for them, accept payment immediately, then ORDER the item from another distributor/retailer. Princeton, Indiana

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My wife ordered an item from MedievalCollectibles.com for my upcoming birthday. They listed this specific item as in-stock at the time of purchase. The company accepted payment immediately, and sent an email receipt. One week later, the item still had not shipped. Moreover, the company was not responsive to calls, emails or posts on their Facebook page. The item was still listed as in-stock at this point in time.

1 week + 1 day - My wife is finally able to reach "Customer Service". The individual stated that the item was NOT in-stock, and that they had taken our money, and re-ordered the item from the manufacturer/distributor. They inferred it was OUR fault for not calling them to ensure the item was in-stock (despite the site specifically listing stock availability status on the item's listing). As of the time of this report, the site has updated it's product availability check, and the product is now listed as Out of Stock.

A full refund was immediately demanded by my wife, and granted by the company. As of this report, we are still waiting for the funds to hit our account. Avoid this company! They will happily take your money today, for a product that may never arrive! This company also operates as: DarkKnightArmoury.com - they list the same products, have the same phone numbers, and the same physical address in Indiana. Searching the address, it appears to be a municipal or school baseball field.

This report was posted on Ripoff Report on 04/24/2013 03:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/Medieval-Collectibles/Princeton-Indiana-47670/Medieval-Collectibles-Dark-Knight-Armoury-List-items-they-do-not-carryhave-in-stock-as-I-1045930. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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