Hello, I am a small business owner in the Boston Area who brought my employeesm, their families, as well as me and my own, to Chuck Taggart and NASE /Mega Life and health insurance company. I was told by Chuck, my agent, as long as I do not have an overnight surgery, (at least a procedure that can be scheduled in advance) a ER vist would be 150.00 and a doctors visit would be 25.00. He was emphatic that if we knew we had to be hospitalized, give him two weeks, and he can change our plan. Fine.
The problem is, is when I rushed my daughter to the hospital for an infection/dehydration, which was all done through the emergency room, Mega Life denied all the claims by the hospital, saying that it was a scheduled over night obeservation. They claim this was an inpatient classification, therefor we have a $5,000.00 deductible. This is insane. After going back and forth between the hospital and insurance carrier, about how everything was coded, the hospital finally told me that "they"(being Mega Life) was giving me the runaround. I had to have called them about one huindred times. Now, the agent and several managers of Mega Life are involved. Or lack there of, because no one is returning my calls, and I am stuck with a 3000.00 bill for an emergency room visit. This is absolutly insane. They are extremely rude and un professional. Their managers refuse to call me back.
Similar situations had occured with my admin who works for me, as well as another employee and her family. We had to change insurance in less than a year due to Chuck Taggerts lack of attention, and Mega Life's scketcy practices. I am recieving letters from the hospital as well as collection agencies looking for their money. I am so irate when it comes to this. Please help!!!
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