- Report: #795284
Report - Rebuttal - Arbitrate
Complaint Review: Megabus
Megabus160 S. Route 17 N, Paramus, NJ 07652 Internet United States of America
Megabus The megabus.com motorcoach service is generally operated in the United States by either Megabus USA LLC, DOT No. 1538200, MC No. 572524 ,for routes operated in and through the states of Illinois, Indi Megabus left me in the cold and ruined a long planned trip to NYC. They never showed up. Twice in one day Internet, Internet
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I will get my money and see to it that the general public knows what a horrible busline you are. Furthermore, upon calling customer service twice, your incompetent reps thought the situation was amusing. They were completely useless. Even the supervisor had no information. What is the purpose of calling customer service if they laugh at your misfortune, show no eagerness to help, and/or get the information needed to resolve an issue? Useless.
I am livid that I am now home missing a long planned event in NYC. I am disgusted that I ever gave your company a chance. I will see you in court. Your track record of problems and complaints will soon put you out of business. All one has to do is read reviews online regarding the many issues that megabus never get resolved.
Next time I will pay triple the amount if I have to to get to my destination and deal with competent professional service employees. Megabus is a complete joke. My best friend and I had great plans in NYC tonight and you have ruined them. And you will pay for our loss.
Below is the ticket receipt information for the event we had planned to attend for so long and now are missing because of Megabus. Full refund is expected. for the megabus tickets. Full refund is expected for the event listed below that we are now missing in NYC. Full refund of loss of wages at approximately $175 each for L.M. and myself will be expected. If this is not granted and full refunds are not issued you can plan having this resolved in a court of law and if it goes in that direction I will seek more monies for further damages Megabus has caused in ruining out weekend.
I will be following up with corporate, on Facebook, and twitter. I expect immediate attention and full resolution. I have never been so digusted at any company in my entire life as I am now. You are not a service to anyone.
Order Number : 244E32CD
** Ticket 1 Reservation Test for 2 passengers Price paid:
Reservation Number 14/15-4444-110411-M20-2030-PRO-NEW
Trip information: Depart Providence, Fountain St. between Union St and Eddy St. at November 4, 2011 8:30 PM Arrive New York, 7th Ave & 28th St. at November 5, 2011 12:15 AM
** Ticket 2 Reservation Test for 2 passengers Price paid:
Reservation Number 6/7-3922-110511-M20-1400-NEW-PRO
Trip information: Depart New York, West Side of 9th Ave between 31st St and 33rd St at November 5, 2011 2:00 PM Arrive Providence, Fountain St. between Union St and Eddy St. at November 5, 2011 5:45 PM
Fees Booking Fee: $0.50
Total Charge : $66.50
Reservation Details Blkmarket Membership - Marco Carola Fri. Nov 4, 2011 at 11:00pm EDT (-04:00) TBA New york, NY
QTY Tickets Price Service Fee Subtotal 2 1st release $25.00 each $50.00 $6.00 $56.00 Totals Fee Delivery Fee (Will Call) $0.00 Grand Total: $56.00 The charge ($56.00) will appear on your card statement ( 6425) as "SHOWCLIX TICKETS".
This report was posted on Ripoff Report on 11/04/2011 08:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/Megabus/internet/Megabus-The-megabuscom-motorcoach-service-is-generally-operated-in-the-United-States-by-e-795284. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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