Alabama
  • Report: #1032186

Complaint Review: Megagoods.com, Netdropshipper.com

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  • Submitted: Sat, January 01, 2005
  • Updated: Sun, January 07, 2007

  • Reported By:trafford Alabama
Megagoods.com, Netdropshipper.com
2857 East Pico Blvd Los Angeles, California U.S.A.

Megagoods.com - Netdropshipper.com ripoff fraudulent scammers GO on take the money and run Los Angeles California

*Consumer Suggestion: Truth has more than one side

*Consumer Comment: My experience with Megagoods

*Consumer Comment: The Real Truth About Megagoods

*Consumer Comment: I have joined both and I laugh at your rebuttal

*UPDATE Employee: Get Your Facts Straight Before Accusing Anyone !!!

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I saw a report filed on Megagoods.com by Stacy. dont feel bad Stacy they got me to except from a different website I believe they own. netdropshipper.com I believe they are the same people because netdropshipper.com did the same exact thing to me except I never got to talk to anyone. So I start looking for a new dropshipper and decide to checkout megagoods.com I went to the contact us page on their site and called the phone number they give. The very same voice on the answering machine at megagoods.com was the same voice on the answering machine at netdropshipper.com Be Warned Stay Away!!!! from these sites they are a rip off, scandolous, liars, and in no way are they serious about doing business. They just take the money and run!

By the way the contacts name at netdropshipper.com is John Vugg and i can pretty much guarantee he owns megagoods.com too. He got me for $175. Thats nothing compared to the $1300 they got from Stacy but I just wanted to let everyone know that I am sure they are one in the same company. One thing I have learned if your going to use the drop shipping method on action sites if you use a dropshipper they will always drop the ball and leave you hanging and they dont give a rats ass about your feedback or your financial woes due to them ripping you off.

John
trafford, Alabama
U.S.A.

sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

This report was posted on Ripoff Report on 01/01/2005 11:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/Megagoodscom-Netdropshippercom/Los-Angeles-California-90023/Megagoodscom-Netdropshippercom-ripoff-fraudulent-scammers-GO-on-take-the-money-and-run-1032186. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 5Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

Truth has more than one side

AUTHOR: Juliet - (U.S.A.)

Randy, giving your side of the story is EXCELLENT when there is a conflict regarding anything. But that you don't understand why there are complaints is because it HASN'T HAPPENED TO YOU.

That it hasn't happened to you doesn't make these complaints illegitimate, nor slander, not by a longshot. By repeatedly stating that you don't understand just makes you look like a company shill, in that it's pretty easy to understand why these people are upset with their experiences.

It's also worthwhile to note that you've been involved with the business six months. Whenever people come on and say they've been with a business for a very short time, my skepticism kicks into high gear. Posting your side of the story is fine, but giving the impression, as well as stating, that the complaintants are either the competitor, or have a BASELESS axe to grind is not taking into consideration the legitimacy of their complaints at all. Again, that reinforces the newbie shill impression.

Defend the company, that's fine. But to imply that everyone is lying, because IT HASN'T HAPPENED TO YOU - that's just like people who say they were dead set against capital punishment UNTIL their loved one was murdered. When it happens to you - then it matters. When it happens to someone else - they're the competitor, or bored people who have nothing better to do than lie about companies that have caused them no actual harm.

You say you wrote because you want the truth to be told. Why are you assuming these people are lying? Apparently, because it hasn't happened to you. That does not make them liars, nor appoint you the sole truth-teller. Present your side, please! But don't be so narrow-minded, in ANY aspect of your life, that you can't allow for there to be two sides, and TWO TRUTHS, to the same story.
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#2 Consumer Comment

My experience with Megagoods

AUTHOR: Randy - (U.S.A.)

To whom it may concern:

I just don't understand, all the complaints about Megagoods.com. I see all these posts with people advising to stay away from then, that they are scam artists. I just do not understand.

Here is my history with them:

Membership

I signed up with them, about 6 months ago to use them as my primary drop shipper.. It was one of the smartest business decisions that I ever made. The membership fee is $14.99 per month and $1.50 per item drop ship fee. I would gladly pay double that amount.

Merchandise

They carry both new and refurbished merchandise. I have been in the consumer electronics retail business for over 35 years. Megagoods defective product % rate is no different than the countless number of electronic superstores that I have worked for. I have sold over 70 of one model alone and had 3 defective ones which were exchanged by megagoods promptly. It is true that defective merchandise has to be sent back at the customers expense, but that is the case with every major retailer and every major manufacturer. Megagoods sends the exchange to the customer at their own expense. So all the complaints about them selling defective merchandise, is just simply not true. There is NOT a restocking fee for defective merchandise, as one of the complaintants stated.


When there are damaged in shipping issues, they do all the leg work and follow up. They file the claim and send my customers the exchange. All I have to do is notify them of the damage. They arrange for the pick up of the merchandise. The customer DOES NOT have to pay to ship it back
When I started having a problem with shipping damage on one specific model that I was selling I informed Dan at Mega of the problem, instead of lip service, he listened. He contacted the shipping department, and they listened. The reason that I know this is because when I was following up on one of the damage claims a different customer service rep, told me that I probably would not have any more problems, with shipping damage on that model. She told me that another one of their customer's had informed of the packing issue, she did not know that It was I that had informed a few days before. She went on to say that their shipping department opened every box and added more packing material to the amount the manufacturer had provided. The problem went away. See why I just don't understand.

In reference, to megagoods not ever having the merchandise in stock, once again, I am at a loss. If they run out of an item, then they pull it from the availability list. You cannot even place an order on the item if it is not in stock. As with any of my suppliers I check their in stock condition daily, and adjust my auctions accordingly, as do all successful retailers.
Orders

I place 3-5 orders with them every day, 7days a week. They ship the orders the SAME DAY they receive them. They post my orders on-line with the respective tracking numbers also the same day. In reference to the complaints about them taking too long ship, all one has to do is read my ebay positive feedback comments from my buyers, hundreds of them say ?thanks for the fast shipping?.

Pricing

In reference to Megagoods not being a real wholesaler because of their pricing and because they do not require a resellers license to purchase from them, I am not sure how having a resellers license affects the pricing, but I can tell you that Megagoods is competitive in their wholesale pricing structure. Are they the lowest priced drop shipper on all of their items, like their web site suggests? Of course not, but they are competitive and in fact do have some of the lowest pricing, that I have found, on many of their items.

Communication

I don't know where all this talk about them not answering emails, and not answering voice mails came from. I remember not long ago of receiving a phone call on a Saturday night at around 9PM, from Dan at Megagoods, who was working on a damage in shipping issue for me. That I Believe is going beyond the call. {no pun intended}. I grant you that it is hard to get through to them by phone at midday, but who hasn't heard ?I am sorry, but due to the large volume of calls we are experiencing there maybe a longer wait than normal,? from any number of businesses.
I have learned the best times to call. The point is you can call and talk to a real customer service rep. Emails? They state on their web site that they answer emails within 2 business days, I have found it to be the same day or following day.

Customer Service

Dan at Mega has given me some of the best customer service that I have received in my 35 odd years in this business, only to have been now matched my Olga, also at Megagoods. Victoria the office manager/customer service supervisor has let me know in no uncertain terms, that any problems that I have or issues that need to be addressed, that I can take them directly to her.


You can now understand, why I don't understand about the bad rap that Megagoods has gotten.
Maybe some of it is because there are people that might an axe to grind, maybe it is competitors of Megagoods, trying to hurt their business, Whatever it is I just don't understand. When I receive the kind of customer service that I have received from Megagoods, and then read the complaints sometimes bordering on slander, I realize that it is time to speak out. So that is what I have done.

I am not affiliated with Megagoods in any way, I am just simply one of their customers, that felt the truth should be told.
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#3 Consumer Comment

The Real Truth About Megagoods

AUTHOR: Randy - (U.S.A.)

Megagoods.com - Getastore.com - Universal Banner Network The Real Truth About Megagoods Los Angeles California

To whom it may concern:

I just don't understand, all the complaints about Megagoods.com. I see all these posts with people advising to stay away from then, that they are scam artists. I just do not understand.

Here is my history with them:

Membership

I signed up with them, about 6 months ago to use them as my primary drop shipper.. It was one of the smartest business decisions that I ever made. The membership fee is $14.99 per month and $1.50 per item drop ship fee. I would gladly pay double that amount.

Merchandise

They carry both new and refurbished merchandise. I have been in the consumer electronics retail business for over 35 years. Megagoods defective product % rate is no different than the countless number of electronic superstores that I have worked for. I have sold over 70 of one model alone and had 3 defective ones which were exchanged by megagoods promptly. It is true that defective merchandise has to be sent back at the customers expense, but that is the case with every major retailer and every major manufacturer. Megagoods sends the exchange to the customer at their own expense. So all the complaints about them selling defective merchandise, is just simply not true. There is NOT a restocking fee for defective merchandise, as one of the complaintants stated.


When there are damaged in shipping issues, they do all the leg work and follow up. They file the claim and send my customers the exchange. All I have to do is notify them of the damage. They arrange for the pick up of the merchandise. The customer DOES NOT have to pay to ship it back
When I started having a problem with shipping damage on one specific model that I was selling I informed Dan at Mega of the problem, instead of lip service, he listened. He contacted the shipping department, and they listened. The reason that I know this is because when I was following up on one of the damage claims a different customer service rep, told me that I probably would not have any more problems, with shipping damage on that model. She told me that another one of their customer's had informed of the packing issue, she did not know that It was I that had informed a few days before. She went on to say that their shipping department opened every box and added more packing material to the amount the manufacturer had provided. The problem went away. See why I just don't understand.

In reference, to megagoods not ever having the merchandise in stock, once again, I am at a loss. If they run out of an item, then they pull it from the availability list. You cannot even place an order on the item if it is not in stock. As with any of my suppliers I check their in stock condition daily, and adjust my auctions accordingly, as do all successful retailers.
Orders

I place 3-5 orders with them every day, 7days a week. They ship the orders the SAME DAY they receive them. They post my orders on-line with the respective tracking numbers also the same day. In reference to the complaints about them taking too long ship, all one has to do is read my ebay positive feedback comments from my buyers, hundreds of them say ?thanks for the fast shipping?.

Pricing

In reference to Megagoods not being a real wholesaler because of their pricing and because they do not require a resellers license to purchase from them, I am not sure how having a resellers license affects the pricing, but I can tell you that Megagoods is competitive in their wholesale pricing structure. Are they the lowest priced drop shipper on all of their items, like their web site suggests? Of course not, but they are competitive and in fact do have some of the lowest pricing, that I have found, on many of their items.

Communication

I don't know where all this talk about them not answering emails, and not answering voice mails came from. I remember not long ago of receiving a phone call on a Saturday night at around 9PM, from Dan at Megagoods, who was working on a damage in shipping issue for me. That I Believe is going beyond the call. {no pun intended}. I grant you that it is hard to get through to them by phone at midday, but who hasn't heard ?I am sorry, but due to the large volume of calls we are experiencing there maybe a longer wait than normal,? from any number of businesses.
I have learned the best times to call. The point is you can call and talk to a real customer service rep. Emails? They state on their web site that they answer emails within 2 business days, I have found it to be the same day or following day.

Customer Service

Dan at Mega has given me some of the best customer service that I have received in my 35 odd years in this business, only to have been now matched my Olga, also at Megagoods. Victoria the office manager/customer service supervisor has let me know in no uncertain terms, that any problems that I have or issues that need to be addressed, that I can take them directly to her.


You can now understand, why I don't understand about the bad rap that Megagoods has gotten.
Maybe some of it is because there are people that might an axe to grind, maybe it is competitors of Megagoods, trying to hurt their business, Whatever it is I just don't understand. When I receive the kind of customer service that I have received from Megagoods, and then read the complaints sometimes bordering on slander, I realize that it is time to speak out. So that is what I have done.

I am not affiliated with Megagoods in any way, I am just simply one of their customers, that felt the truth should be told.

Randy
Memphis, Tennessee
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#4 Consumer Comment

I have joined both and I laugh at your rebuttal

AUTHOR: Jose - (U.S.A.)

How can someone who claims to have worked for both Netdropshipper and Megagoods say that they don't ripoff. Well I know this much Megagoods did mess up on a order but they have a toll-free # I called got a real person every time. They also rectified every situation and I received a credit right away.

While Netdropshipper has No Phone # , Products on four different orders arrived damaged or incomplete. I asked many times for a complete refund and did not receive it. They have cancelled my account and to this day almost a year later I am still out $329.98 . Also laughable is that it is a few complaints 1000's are your idea of a few. BBB of cali has a F rating for this company to those that had gone to school F is Failed. Netdropshiper is not part of BBB as a member cause BBB won't have them.
In conclusion.
NETDROPSHIPPER I WANT MY MONEY BACK ALREADY.
Jose B.
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#5 UPDATE Employee

Get Your Facts Straight Before Accusing Anyone !!!

AUTHOR: John - (U.S.A.)

Hello.

I am a current employee of ((REDACTED)) .com and a former employee of Megagoods and it is my voice that is on both PBX systems.
Not sure why Megagoods did not update their PBS systems yet, but let me reassure you that the two companies are owned by different individuals.

Netdropshipper.com carries different merchandises than Megagoods, ((REDACTED)) .com does not charge a membership fee so how can you possibly say both are the same?

I cant speak for Megagoods, but ((REDACTED)) .com never took a DIME from a customer !!!
Both companies run a legitimate businesses and for someone like yourself to make such accusations is frivolous. You should first understand the Wholesale business before you bash anyone, you obviously have no clue what you are doing nor talking about. Nobody needs your $175.00 it would a stupid mistake to do so. NetDropshipper.com does NOT run it's operations to scam people out of few hundred bucks and than run, we are here for the long haul !!!

You are a liar without a clue !!!
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