• Report: #219936

Complaint Review: Meijer Stores

  • Submitted: Fri, November 10, 2006
  • Updated: Sat, August 30, 2008

  • Reported By:Southfield Michigan
Meijer Stores
28800 Telegraph Road Southfield, Michigan U.S.A.

Meijer Stores Deceptive Advertising Offers - out of stock Ripoff Southfield Michigan


*UPDATE EX-employee responds: The Truth about Meijer and iPods

*UPDATE Employee: we are not allowed

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Very simply - they offered what was a great deal. 30% off of a 30GB iPod for one day only, with coupon. While they had the usual no multiples, one per family they DID NOT mention it was limited anywhere on the coupon, or that there would be no rainchecks.

We all know what happens, I go by 9am - they are all out - sorry tough luck. But they "expect" some new shipments in Saturday ... when of course the coupon is no longer valid. How convenient.

This was not offered online, only in store. Probably so they could order one per store and sell it to an employee at 12:01am.

Southfield, Michigan

This report was posted on Ripoff Report on 11/10/2006 08:22 AM and is a permanent record located here: http://www.ripoffreport.com/r/Meijer-Stores/Southfield-Michigan-48034/Meijer-Stores-Deceptive-Advertising-Offers-out-of-stock-Ripoff-Southfield-Michigan-219936. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee


AUTHOR: M - (U.S.A.)

you know if a meijer employee got caught buying that item they would be fired. not ethical, not by the rules, not meijer. if you are one of those employees , meijer does not need you anyway. to many dishonest employees make meijer a bad place to work. make sure if you are a meijer employee you are above board.
by the way the amount of sale items are not necessarily controlled by meijer. meijer might get 6, best buy might get 4, wal mart might get 7 . meijer does not control the shipments of electronics.
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#2 UPDATE EX-employee responds

The Truth about Meijer and iPods

AUTHOR: Freeze9549 - (U.S.A.)

First of all, I'm a former employee of Meijer who worked in one of their Illinois stores for over four years, with the last six months of that term working as the Inventory Analyst in the Media Department. I remember this particular sale very well and the nightmare that resulted from it.

During the time of the sale, Meijer did not have a well established relationship with Apple resulting in us being "lower priority" than the national chains (Wal-Mart, Best Buy, etc.). These stores had the ability to stock 25-30 iPods at a time, where you would see about 5-10 at a typical Meijer. Once Meijer's national allotment was figured out, the store allotment was calculated.

This number was based on POSITIVE sales only. For example:
Store A and B both have 10 iPods to sell. Store A sells two iPods, while store B has their entire stock stolen (sounds impossible, but it happened on several occasions). Store A because they actually made a sale instead of a loss, will receive the replacement iPods before Store B does. Our store had to result to buying our stock from other retailers because of this system.

Now regarding this particular sale, we had three of the iPods available (I made it a habit to inventory high-theft items on a DAILY basis even though it was never part of my job description). Of course they were sold in an instant, other employees were sent out to buy from other stores. They managed to buy an additional 14 or so iPods. Our store director extended the sale and started a waiting list, which was over 100 names long by the end of the day.

There was no manufacturing problem, only a major supply issue. My only response is that they never should've had the sale in the first place if they knew they would never be able to fulfill a good amount of customers. But smaller, private chains manage to stay under the radar a lot better than the big boys like Wal-Mart.
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#3 UPDATE Employee

we are not allowed

AUTHOR: Joe - (U.S.A.)

Meijer has a very strict policy not allowing holding of merchindise for team members. And if any one is found molding merchandise is terminated or suspended. And I also know that on that specific deal that apple had a manufacturing problem with that item and had limited quanities avalable. Sorry for the incovience.
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