• Report: #423390

Complaint Review: Meijer

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  • Submitted: Thu, February 12, 2009
  • Updated: Sat, February 14, 2009

  • Reported By:Fishers Indiana
Meijer
96th Street, Indianapolis, Indiana U.S.A.

Meijer Consisistent Over-charging Indianapolis Indiana

*Author of original report: Promises...

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During the course of the last five weeks I have been overcharged for items on no less than three occasions. While I may have not caught every item for which I have been overcharged; those I did catch I received a refund.

On the last occasion I decided to bring it to the managers attention that it appeared that they had rather poor pricing practices. He stated that, "The prices in the register are correct." I told him that like other shoppers, I made my purchase decisions based upon the prices he displayed on the shelves.

I asked him if the overcharging was by design or due to sloppiness. He responded by saying, "Sloppiness." He then stated that often the prices in the registers are updated [raised] before they can change the prices on the shelves.

There has been occasion where the price in the register on an item was $2.00 higher than the price posted where the merchandise was displayed. Hard to believe but true.

I emailed my concern to the corporate office for Meijer and received a pleasant generic response from Rose that they would forward my concerns to the unit about which I had complained.

I responded back to Rose's email pointing out that I had already talked to the general manager and was informed that my him that it was a frequent ongoing problem. Thus, I would much prefer to hear from their headquarters as to what they intended to do to solve the problem.

While I hold out hope (why I am not sure) but I have yet to hear back from Meijer.

It appears, based upon the comments of the general manager, that the overcharging is a systemic problem with Meijer's. It also appears, by their lack of appropriate response, that they are more than willing to continue this practice.

Up to this point I had like to think of Meijer as an ethical and moral company. Appears I need to rethink this.

Beware.

Domani
Fishers, Indiana
U.S.A.

This report was posted on Ripoff Report on 02/12/2009 12:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/Meijer/Indianapolis-Indiana/Meijer-Consisistent-Over-charging-Indianapolis-Indiana-423390. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Promises...

AUTHOR: Domani - (U.S.A.)

At this point I have been contacted by both the store director and market director; both pleasant and professional individuals. Both have made promises to work to improve the situation, the later promising to follow-up with me. We'll see. . .

My instincts tell me that I will continue to push this either with Meijer or the state of Indiana for resolution. Will post again.
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