I was shopping the Meijers in Commerce Township because I was around there. I usually don't shop at this Meijer because it isn't the closest one to my house. Let me tell you, this Meijer customer service was extremely rude with me.
I went to buy a bottle of Motrin. I noticed that the price didn't scan correctly. It scanned $7.96 and the bottle was clearly labeled with a price tag $7.36! I took it over to customer service after I was finished buying it. I said the price is not correct and I would like to keep it. After waiting for about 15 minutes for her to unload all of her money, she said, "Here is your difference." She handed me only 60 cents. Then she said, "You would have got $2.50 award if you would have notified that cashier that the price wasn't correct." I was thinking, What?! I did everything correctly. Why didn't she give me the money? She then shoved in a slip inside the drawer that she wrote up and it said "$2.50".
Then, I decided to take the Motrin back because they were not abidding by the rule. That took another 20 minutes for her to get the money. I was wondering what law I broke? Where does it say in the Michigan Pricing law that I'm not entitled to my bounty?? I never heard of not getting the money because you didn't inform the cashier.
I decided to try to rebuy the Motrin again!! We asked the cashier about the bounty and she said there was no such thing. The cashier told us that you get the bounty at the return desk.
This confused me!! The girl at the return desk told us that you get the bounty at the cashier but THE CASHIER told us that you get the bounty at the return desk. They really did contradict each other. We went up to the otehr cashier on the other side of the store to ask politely what they mean?? She called up the manager on the phone for about 10 minutes. Then, she started to get nasty with us. She said, "So YOU WANT YOUR TWO DOLLARS?" Then, she looked the other way. She was insulting us telling us that we were poor and worthless. (By the way, we are actually quite on the rich side, not to brag.) I can't believe it, all I was trying to do was get the bounty BY LAW. I didn't go OUT LOOKING FOR A MISPRICED medicine.
Okay, I went home to look up on google about the Meijer Price Award. I found many other stories of people who have been scammed because the manager won't give you the pricing award. I read the state of Michigan Law at home on google that Jennifer Granholm pronounced and I found nothing in it to say that I shouldn't have got my $2!! I was in the store for nearly TWO HOURS and got nothing but a headache and extremely hot & annoyed.
Now, It's not about the TWO DOLLARS!! I don't CARE about the TWO DOLLARS. I just think it's wrong that I wasn't rewarded it. Am I correct that I should have been rewarded the money?
Walled Lake, Michigan