- Report: #844689
Report - Rebuttal - Arbitrate
Complaint Review: Meineke Car Care Center
Meineke Car Care Center803 South Gloster Street Tupelo, Mississippi United States of America
Meineke Car Care Center Tony Knight destroys 1996 Ford Explorer, or how to spend $4600 on a front end. Tupelo, Mississippi
*REBUTTAL Owner of company: Meineke
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After taking it to a transmission shop, they easily found that fluid was coming from the rear seal on the transfer case and not the flywheel. They demonstrated how easy it was for them to detect by wiggling the drive shaft and you could see the free play in the seal area and the leaking fluid. By this time, my transfer case had leaked out most of the fluid which ruined it and I had to replace it.
By Feb. of 2011 (14 months later) I return to Meineke of Tupelo because the front end was shaking, the driver side front tire was making noise and it still seemed to be leaning in. [continued below]....
March of 2011 I had to return once again because the front end was shaking once again and making a loud noise. They inspected it and it was determined that the rest of the parts they installed the first time were now bad, including a new cv axle, which was now shredded. They also said that they couldn't straighten out my front tire unless they did a "true alignment" which would cost me another $178.
On both the second and third trip, I was told that my parts weren't under warranty but when I showed them the original invoice, everything but the oil filter had a LIFETIME warranty. I threatened to turn them in to Meineke Corp offices and they did the work.
Now I find that the seal around the front cv axle, where it ties into the front differential case has been leaking since my last trip to Meineke when they replaced it. My differential case is now shot and I was told to "Take my keys, get the h*ll out of their office and don't come back!"
This report was posted on Ripoff Report on 02/25/2012 07:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Meineke-Car-Care-Center/Tupelo-Mississippi-38804/Meineke-Car-Care-Center-Tony-Knight-destroys-1996-Ford-Explorer-or-how-to-spend-4600-on-844689. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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