• Report: #924159

Complaint Review: Meineke Car Care

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  • Submitted: Wed, August 08, 2012
  • Updated: Sat, September 29, 2012

  • Reported By: Patrick — Mcqueeney Texas United States of America
Meineke Car Care
1474 S Seguin Ave. New Braunfels, Texas United States of America

Meineke Car Care False advertising and pricing of item New Braunfels, Texas

*REBUTTAL Owner of company: not free

*Consumer Suggestion: Common Sence

*Consumer Suggestion: Read The Fine Print

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Have paid for Life time brakes 2 times in the last 18 months once in November 2010 and again in July 0f 2012 have never received anything saying they are life time brakes.Smooth talker at front desk. 900.00 dollars later I have brakes and good rotors on my car. Which that is what I was told I paid for the first time. Watch the sign out front that says 50% off of brakes and pads. Maybe not I guess I should have paid 1800.00 dollars for brakes lol. Establishment tells me I have life time brakes now, but have no proof, but when I do back I am sure it will be some excuse like last time.

This report was posted on Ripoff Report on 08/08/2012 08:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/Meineke-Car-Care/New-Braunfels-Texas-78130/Meineke-Car-Care-False-advertising-and-pricing-of-item-New-Braunfels-Texas-924159. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

not free

AUTHOR: big boy - ()

 stuff wears even ladies of the nite charge twice.

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#2 Consumer Suggestion

Common Sence

AUTHOR: mutt - ()

 As a consumer we all need to be aware.But also as a consumer we should have sence enough to understand limitations and normal use,you wear something out under normal conditions be prepared to pay.

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#3 Consumer Suggestion

Read The Fine Print

AUTHOR: SUCKA! - (United States of America)

The sign probably said 50% off brake pads/shoes.  That's 50% off the cost of the brake pads themselves, not the labor, rotors, shop/environmental fees, sales tax, or anything else.   You failed to state what kind of vehicle you have.  Some vehicles require more labor, such as repacking wheel bearings on certain trucks or replacing certain rotors found on some late 90's Honda Accords.  

Did you replace pads and rotors both on the front and rear on during your first purchase in 2012?  Or did you simply replace brake pads on one axle and turn the rotors?  If youre a hard braker, once those pads wear down again, the rotors can't be turned twice.  Did you end up needing calipers or wheel cylinders replaced on your second visit?  Does your vehicle require pad wear sensors?  

There are so many different components involved in the braking system...not just the brake pad or shoe.  That lifetime warranty probably only applies to the cost of the pads/shoes themselves.  This wouldn't include the labor or any other component involved.  Have you read the back of your invoice, where all warranty information is in fine print?

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