- Report: #378828
Report - Rebuttal - Arbitrate
Complaint Review: Melaleuca, Inc.
Melaleuca, Inc.www.melaleuca.com Idaho Falls, Idaho U.S.A.
Melaleuca, Inc. Melaleuca makes it difficult to cancel account Idaho Falls Idaho
*REBUTTAL Owner of company: Cancellation
*General Comment: The standard fallback position
*Consumer Comment: No Tricks Needed
*Consumer Suggestion: Beware!
*Consumer Comment: It's EASY to cancel
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I asked for a supervisor, because I don't need to jump through hoops to cancel an account. The supervisor told me the same thing, stating it was in the agreement I signed. It is in fact at the very end of their 5 page agreement, after two sections of fine print.
I finally gave up with customer service and completed the written document with signature. When trying to locate my account number as required for cancellation, it was nowhere to be found on their site. So I again had to call customer service.
Even though they were more than happy to accept my electronic signature to sign up, they want to delay my cancellation by making t hard to cancel, and making me mail them a hand written document. The is a deceitful practice and people should think twice before signing up for their products.
This report was posted on Ripoff Report on 10/06/2008 05:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/Melaleuca-Inc/Idaho-Falls-Idaho-83402/Melaleuca-Inc-Melaleuca-makes-it-difficult-to-cancel-account-Idaho-Falls-Idaho-378828. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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