• Report: #303662

Complaint Review: Melaleuca

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Sat, January 26, 2008
  • Updated: Tue, July 13, 2010

  • Reported By:Manassas Virginia
Melaleuca
3910 Yellowstone Hwy. Idaho Falls, Idaho U.S.A.

Melaleuca they pilfered my father's account Idaho Falls Idaho

*Consumer Comment: Know what you are agreeing to, put the blame where it should be.

*Consumer Comment: Melaleuca

*Consumer Comment: Melaleauca PC "Scam"

*Consumer Comment: You need to educate yourself on banking policies.

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I started buying vitamins from Melaleuca to help my daughter-in-law and son out. They were having hard times. While I was "in the program" I received several Melaleuca "Convenience Certificates". I thought it was a coupon. I called the company about this but could not get a straight answer as to what a Convenience Certificate is. I was told I have to, must, order a minimum amount each month before the deadline. One representative told me the deadline was the 15th of the month; another said it is the 25th; another said before the end. As it worked out, I had to order extra stuff to recoup the amount of the Convenience Certificate and satisfy my "product points". What? I stopped ordering things from them this past summer because their products are just too expensive. Everything was fine for two months. I then discovered they were siphoning money from my checking account. I contacted the bank to tell them those debits were unauthorized. I had to get a new debit card to keep them out of my account. My father is in hospice care in another state. He has senile dementia and prostate and bladder cancer. His checking account pays his doctor bills, medication, and housing, all of which is very expensive. My sister and I are his co-guardians and have debit cards for his account so we can buy things he needs. I bought and shipped some bar soaps from Melaleuca and had them shipped to him. What a mistake! Everything was okay for two months or so until my sister and I discovered Melaleuca was taking money from his account. I explained my father's situation but the great "health & wellness" company was unfazed. I called them several times and demanded the return of the money they took from his account. They wanted a statement from his bank, "not something you can print from the internet". I contacted his bank to tell them those were unauthorized debits. I had to get a new debit card to keep them out of the account. I called Melaleuca again to demand the return of that money and spoke to Sean and his supervisor Beth to tell them in no uncertain terms that the debited amounts are to be returned immediately. Sean said if they can't get the money from one account, the computer automatically searches for another account with your name on it. Huh? Beth said they needed a card number to charge. I told her they were not to charge another damn thing! Just return the money. The money has yet to be returned. Greedy, heartless bxxxxxxs! Stealing from a sick old man. Shame, shame!

Avarice
Manassas, Virginia
U.S.A.

This report was posted on Ripoff Report on 01/26/2008 05:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/Melaleuca/Idaho-Falls-Idaho-83402/Melaleuca-they-pilfered-my-fathers-account-Idaho-Falls-Idaho-303662. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Melaleuca

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 4Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Know what you are agreeing to, put the blame where it should be.

AUTHOR: workathomemom - (United States of America)

I am sorry you have had a negative experience with Melaleuca. The fault lies in whoever signed a customer agreement, because right on that agreement it is very clearly explained how much you order to get a preferred customer price (which is less expensive than all comparable brands) and the backup order in the event you don't order to keep benefits is clearly explained. YOU HAVE TO INITIAL that you understand this. Melaleuca wants no misunderstandings of this sort. So either you didn't read or someone else signed you up and forged your information including bank information. WRONG is on WHO? Customer service would be confused on the problem for sure!  We are blessed by Melaleuca #1 with amazing health and weight loss benefits, and #2 financially. Never have we found a more outstanding and upstanding value of affordable safe quality and excellent customer service. Read the paperwork and see what you agreed to. I have never heard of a BBB, AAAA+, Inc. 500 Hall of Fame Company who would "siphon"  "unauthorized" amounts from anyone's account!
Respond to this report!
What's this?

#2 Consumer Comment

Melaleuca

AUTHOR: health/wellness guru - (United States of America)

I am sorry that when you signed up with Melaleuca that either you didn't understand more about the company or that the presentor didn't make sure that you understood. I am a member of Melaleuca and I did pay attention to the presentor and have had no problems with the company, my finances because of the company or the products infact the products have had a tremendous positive effect on my health.  I had been having many problems over the years with digestion, cardiovascular and skeletal and neuro-skeletal deterioration.  I took medicines prescribed by several physicians over the years and they haven't done a thing to help me and actually did more damage to me than good.  Well, Melaleuca has started changing my situation and now I am getting stronger, my digestive tract is working correctly, my cardiovascular system is again working correctly and my skeletal and neuro-skeletal system is working better than expected.  My health is dramatically changing and I have Melaleuca to thank for it and people can say all they want negatively but those of us who reap the benefits know the truth. 

People now days just want to find everything negative to complain about.  I realize that a positive attitude in life makesa big difference in health and I have had a positive attitude throughout my entire life and the 25 major surgeries I have had, the heart disease, lung disease, along with the other ailments but not only has Melaleuca started helping me get myself healthier but it is also helping me get back on my feet financially.  And, by the way, the first several stages of Melaleuca the member only gets 7 percent of what their enrollee orders up to director level then thier percentage begins to increase.

So those of you who want to keep your negative attitudes and blindness in a time in our lives when it will do nothing to help you just go ahead but remember I will reap the benefits and continue to enroll people that want to better their lives. 

Respond to this report!
What's this?

#3 Consumer Comment

Melaleauca PC "Scam"

AUTHOR: kittychik23 - (United States of America)

When you sign up for Melaleuca, they usually get you to be a Preferred Customer (PC). Going by what you said, you probably did this. There are many benefits with this, but they do require you to spend a bit of money.

If you are a PC, you need to earn at least 35 points per month. This usually comes up to about $100. I know from experience that if you don't order by the end of the month, they will send you a default package (what is in it depends on what you put on your registration form) that counts up to the 35 point minimum.

Melaleuca is pretty good at returning money if you give them the products back. Maybe it's different in the US than in Canada, but I haven't heard anything like this from my family and almost all of us have tried Melaleuca.
Respond to this report!
What's this?

#4 Consumer Comment

You need to educate yourself on banking policies.

AUTHOR: Jerry - (U.S.A.)

Don't buy stuff just to help someone out. By the way, what little you were buying was not helping them out anyway. They get what is like a sale comission on the products you buy up to 20% of what you pay for the vitamins, we are not talking about large sums of money here.

Why didn't you go to you're daughter-in-law and son who signed you up for help in resolving this issue? I'm sure that they would have helped you. They could have cleared up your misunderstanding of the order deadline date.

The products are not too expensive, a lot of them are concentrated and are to be deluted in empty spray bottles that come with the order. (Saves on waste)

As for your banking delima; if you and your sister have a bank account with your father, and all three of your names are on that account, and you have another account with that bank in your name, the BANK can and will take money from any of your other accounts to cover for an acoount that does not have the funds available when a charge comes in no matter who is seeking payment from your bank! If you had a car payment or credit card payment set up with your bank on one account and you don't have the money there to cover the bill when it comes in, the BANK will take the money out of one of your other accounts.
DO NOT BLAME A BUSINESS FOR WHAT YOUR BANK DOES!

No company outside of the bank can take money from one of your other accounts,
only the bank can, and will do it! BLAME THE BANK!

Seriously people: You need to educate yourself on banking policies.
Shame, shame!
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory