- Report: #89004
Report - Rebuttal - Arbitrate
Complaint Review: Melaleuca.com
Melaleuca.com3910 South Yellowstone Hwy. Idaho FallsID 83402, Idaho U.S.A.
Melaleuca.com ripoff difficult to terminate account feel victimized and forced to keep order products monthly Idaho Falls
*Consumer Suggestion: Melaleuca is a fine, and respected company
*Consumer Suggestion: Melaleuca = integrity!
*Consumer Suggestion: You guys and gals are unbelievable!
*Consumer Comment: That's the point.
*UPDATE EX-employee responds: I have to agree
*UPDATE Employee: No problem with cancelled account
*UPDATE Employee: Look at all the responses. Not everything is for everybody.
*Consumer Comment: I have to agree in my opinion that the products are over priced, and Melaleuca does make it hard for a consumer to cancel by phone
*Consumer Comment: Thx for the Info
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I joined the company for a few months. After trying the products, felt that they are not suitable at all for my family. In fact my children complained about them. They are also overpriced not to mention about shipping charges. Decided to get out...
To get out one must send a letter in by the 25th of the month which I did. After that, for the next 1 week I called to make sure my account is properly closed, otherwise you MUST place a monthly order OR they will AUTO SHIP you products!
I spoke to customer services many times telling them I can't afford to keep buying their expensive products and pay for shipping. But to no avail... asked to speak to the superviser (Patricia) of custromer service and guess what? She has no solutions so she won't even speak to the so-called preferred customer!
Called, Faxed, emailed... nothing worked...
Just be aware of the complications involved... adn read the othe rrip-off report on melaleuca found on this site for more examples of "rip-offs" and bad bad bad experiences
Victim of Melaleucaa
This report was posted on Ripoff Report on 04/26/2004 12:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/Melaleucacom/Idaho-FallsID-83402-Idaho-83402/Melaleucacom-ripoff-difficult-to-terminate-account-feel-victimized-and-forced-to-keep-ord-89004. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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