Meldrum Moving Bait and switch--lied about their rates Montreal Quebec Canada

These guys performed a classic bait and switch. On the phone, I specifically asked if there were any travel costs or hidden costs. They repeatedly said the clock starts when they arrive at my apartment and ends when they leave my new home. I asked if there were any hidden charges, minimums, etc. they said no and estimated a 2-2.5 hour move.

the movers arrived at 9:15 and started loading immeditatel and put down their last box at 11:15 for an even 2 hours of moving.  At this point, they claimed it would be a 4 hour charge since they clocked in at 8am at their dispatch and would not make it back tilll noon. They charged me double.

This is ridiculous. They even admitted it took them 30 minute to drive to my new place and back, so why am I paying an hour each way If that was in fact my obliatin. The movers even admitted this happens quite often and blamed it on the office. What recourse do I have? This is such a scam. NEVER use this service. They are frauds.