• Report: #201476

Complaint Review: Membership Plus - Roadside Plus

  • Submitted: Mon, July 17, 2006
  • Updated: Thu, August 24, 2006

  • Reported By:Milan Illinois
Membership Plus - Roadside Plus
membershipplus.com Internet U.S.A.

Membership Plus - Roadside Plus ripoff Internet *EDitor's Suggestions on how to get your money back into your bank account!

*Author of original report: Membership Plus Update

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I was recently scammed by Membership Plus aka Roadside Plus. I was checking my bank statement and there was a debit for $21.95 that I did not recognize.

When I called my bank to see where it had come from, I found that it had come from a company that calls themselves Membership Plus. My bank gave me two phone numbers associated with this company and after several attempts, I finally reached someone.

The lady on the phone was actually polite to me. I had read other circumstances where they have been rude, but this one wasn't, I was shocked.

I informed her that I never signed up for anything through them, and she stated that it was a 7 day free trial associated with a payday loan. I then repeated myself and stated that I never signed up for anything.

The lady on the phone cancelled the subscription and stated that she would refund me the money. She stated that the refund would take 3-5 days to be put back into my account.

When I informed my bank that it was an unauthorized debit out of my account, they asked if I had informed the police. I have not informed the police, as of yet. I will wait for 3-5 days to see if the amount it put back. If the money is not returned, then I will notify the police.

If you have also been a victim of this company, I suggest reporting them also. This needs to be stopped.

Milan, Illinois

EDitor's Suggestions on how to get your money back!


Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!


Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.


If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com

Don't let them get away with it.
Make sure they make the Rip-off Report!

We are not lawyers.
We are not a collection agency.

We are Consumer Advocates.
...the victims' advocate

WE are Civil and Human Rights Activists

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...by consumers, for consumers

CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.

This report was posted on Ripoff Report on 07/17/2006 10:43 AM and is a permanent record located here: http://www.ripoffreport.com/r/Membership-Plus-Roadside-Plus/internet/Membership-Plus-Roadside-Plus-ripoff-Internet-EDitors-Suggestions-on-how-to-get-your-m-201476. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Membership Plus Update

AUTHOR: Carrie - (U.S.A.)

I finally got a refund. I called the company 3 times, and on the 3rd time, I was very nasty with them. They told me that they tried to refund the money back to my bank account and that it wouldn't go through. Yeah right! So they were sending me a money order for the $21.95. I got it in the mail last Friday. It seems the only way to get a refund from them is to get nasty. I'm not usually one to be like that, but I was getting very frustrated. If anyone else is having a problem getting a refund from them, just keep calling and be nasty and rude to them, they finally get the picture. I hope this helps someone else who has been ripped off by this company.
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