- Report: #789882
Report - Rebuttal - Arbitrate
Complaint Review: Memory Lane
Memory LaneInternet United States of America
Memory Lane Classmates.com My bank account got charged with no authorization Internet
I called them complaining and after much dispute, was granted a $37.73 credit, but as I was hanging up she said she was taking my classmates.com profile off...the very one I had had for 4 yrs and never paid a dime for.
I went to the sight and on their OWN website, it has a section to the right that says classmates.com FREE, so I immediately called back again, massively angry and demanded my profile be reinstated. After listening to baloney about they don't charge people's cards without approval and saying it was an "automatic renewal" - how can you "renew" something I never had in the FIRST place - this rep said she was going to reinstate my profile.
I am going to check but told both of them I would be adding my complaint on Ripoff report along with many others.
This report was posted on Ripoff Report on 10/17/2011 04:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/Memory-Lane/internet/Memory-Lane-Classmatescom-My-bank-account-got-charged-with-no-authorization-Internet-789882. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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