• Report: #1121981

Complaint Review: MemoryTen

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Sat, February 08, 2014
  • Updated: Sat, February 08, 2014

  • Reported By: adolfo.a.aguiar — Sao Paulo Alabama
MemoryTen
Internet USA

MemoryTen MemoryX does not reply e-mails on memory not delivered Internet

*Author of original report: Any news, MemoryTen?

*Author of original report: Waiting...

*UPDATE Employee: Lost Claim

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I bought a memory stick from MemoryTen in Dec 19, 2013 and paid with PayPal. As no shipping information was given by MemoryTen, I sent several e-mails asking for a tracking #. No replies were given and I opened a complaint with PayPal. After a couple of days, an answer came from MemoryTen providing a tracking #. With that info, I closed the PayPal complaint (gross mistake). The parcel is still undelivered as of Feb 8, 2014. Many e-mails sent to MemoryTen without replies. I tried to reopen the complaint with PayPal but they say it's not possible. So here I am with cash spent and no memory.


This report was posted on Ripoff Report on 02/08/2014 08:51 AM and is a permanent record located here: http://www.ripoffreport.com/r/MemoryTen/internet/MemoryTen-MemoryX-does-not-reply-e-mails-on-memory-not-delivered-Internet-1121981. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on MemoryTen

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
2Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Any news, MemoryTen?

AUTHOR: adolfo.a.aguiar - ()

It's been 4 weeks since MemoryTen stated that it would start an inquiry with USPS and that would get in contact with the customer with the outcome. So far, I received nothing from MemoryTen. 

MemoryTen could at least inform what is going on...

Respond to this report!
What's this?

#2 Author of original report

Waiting...

AUTHOR: adolfo.a.aguiar - ()

Customer support from MemoryTen is awful. If you enter your order number in the MemoryTen site, the tracking # is empty. There's a sister site, MemoryX. In this site, the order number is not recognized. There is an "offline chat" that is never answered. I only got answers from MemoryTen in 2 situations: the complaint with PayPal and the Ripoff Report. The USPS tracking # of my order is LZ156392098US so anyone interested can follow-up the results of MemoryTen actions.

Respond to this report!
What's this?

#3 UPDATE Employee

Lost Claim

AUTHOR: Michael Rosito - ()

The package appears to have been lost in transit. The tracking number and necessary information was provided to customer weeks ago. Now that we have been told he has not received the package a claim is being filed with the post office and when such claim is resolved by the post office the custoemr will be notified and appropriate action will be taken at that time.

 Customer emails are reesponded to but when we recei more than 15 emails in 1 week from said customer we will not respond to each and every one of them.

Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory