- Report: #229367
Report - Rebuttal - Arbitrate
Complaint Review: Menards
Menardsmenards.com Brookfield, Wisconsin U.S.A.
Menards poor return policy Brookfield Wisconsin
*Consumer Suggestion: know the policy
*Consumer Comment: Menards has always been great
*Consumer Comment: sorry
*UPDATE Employee: Read your reciepts
*Consumer Comment: This is not a rip off
*UPDATE Employee: Poor Gift
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I'm very sorry, but they are not returnable.
From: email@example.com [mailto:firstname.lastname@example.org]
Sent: Sunday, January 07, 2007 4:06 PM
Subject: Website Guest Contact 2007-01-07 16:05:36
Sent: 2007-01-07 16:05:36
My husband and I recently received a Christmas present of some Christmas lights and lawn decorations. We decided that these items would not suit us at this time, and we attempted to return these items at our local Menards store.
When we arrived, we were informed that no seasonal items may be returned. I understand this policy, however, I would hope that some consideration would be given since these items were a gift. Carl, store manager, was very nice, but not able to help us. We unfortunately had to
leave the items at the store since we did not have space available in our vehicle or home to store them. I am asking that we are at least given some consideration and would appreciate even an in store credit for the amount of the items we were not able to return. I still have the receipt for the items which totals $84.46. I would appreciate a prompt response. Thank you
This report was posted on Ripoff Report on 01/08/2007 01:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/Menards/Brookfield-Wisconsin/Menards-poor-return-policy-Brookfield-Wisconsin-229367. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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