- Report: #1050192
Report - Rebuttal - Arbitrate
Complaint Review: Mercantila
Mercantila jewelry armoire Internet
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I ordered a jewelry armoire on Feb 01, 2013. I e-mailed them 6 weeks later, asking about the status of my order.
I was told the item was on back-order, and would be shipped by Apr 30. I have not received it, and do not get any replies to my e-mails. I called 855 966 7467, and was told 'you have reached a non-working number'.
I have tried several times to contact them about refunding the $339, that they charged me (the day after the order was placed), to no avail.
How can I go about recovering this money?
This report was posted on Ripoff Report on 05/11/2013 05:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/Mercantila/internet/Mercantila-jewelry-armoire-Internet-1050192. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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