- Report: #957897
Report - Rebuttal - Arbitrate
Complaint Review: Mercedes-Benz of Laguna Niguel
Mercedes-Benz of Laguna NiguelLaguna niguel, California United States of America
Mercedes-Benz of Laguna Niguel A very dishonest dealer 3 service items done and all needed rework Laguna niguel, California
*Consumer Comment: May I Suggest....
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1 --- Had to have new license plate holder painted --- they painted it wrong color ( top body color ) then repainted it to match lower body color but bad match and was not done with proper color identification
2 --- Had water hoses replaced and they "pressure checked" after installation --- found puddles in garage and saw that the water cap had to be replaced which they did not see
3 -- Car would not start and when I got it to them they said problem was in neutral safety switch which they replaced --- 3 weeks later got stuck with same problem out of town and MB dealer found intermittent broken cable that was real cause of problem --- they would not honor waranty
This report was posted on Ripoff Report on 10/21/2012 09:44 AM and is a permanent record located here: http://www.ripoffreport.com/r/Mercedes-Benz-of-Laguna-Niguel/Laguna-niguel-California-/Mercedes-Benz-of-Laguna-Niguel-A-very-dishonest-dealer-3-service-items-done-and-all-needed-957897. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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