- Report: #1015438
Report - Rebuttal - Arbitrate
Complaint Review: Mercedes Benz
Mercedes BenzMercedes Benz Longchamp Paris France Paris, Select State/Province United States of America
Mercedes Benz They bought me broken car Paris, Other
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Merceds Paris Longchamp for export in January 21, 2013. After a few Km it was shown "topping liquid refroid.cf. Manuals.'' I contacted the seller and he told me sorry we did all the diagnostic and forgot to add water added it and you zill be ok. I thought his words because he works in the big house Mercedes. I take
my way to Marseille to take my boat and 40 km even after, the message still appears therefore I continued my way by adding water at each stop with stress and panic .. When I arrived in Tunisia I went straight to the house nearest Mercedes "Av Grand Maghreb Nabeul 8000." It informed me that the problem is a seal and more worse when he told me that this is a defect in the Mercedes C180 and we have not the seal in Tunisia. I contacted the seller and I I sent the attached reference "a 651 203 03 80", but he sent me another one with another reference "a 651 203 04 80." This is not normal at all from a big house and your staff . I'm disappointed with everything around me and my family and children because the car is in the garage. I worked hard to have a nice car and go home but the house Mercedes deceived me and betrayed me .
I did not want to buy elsewhere to be sure of the quality and the seller told me that the car is almost new and I thought his words then why?????????
Sorry I do not have confidence in your company as my car is in the garage and now I can not use it. Every day I am forced to use public transportation I regret having chosen the Mercedes. I know that 20 000 Euros the price of my car worth nothing to you but for me it is my all money and I spent one year in an unstable country away from my family to have it and I do not wanted to buy a new car from another brand because we are I mean we were fans of the Mercedes and I did not want to buy an unknown dealer and I chose the house because I trust, I mean I trusted in this house and its staff. But now I hate it and I will tell my case to all people with Facebook twitter and all the web because I wrote a lot of messages to Mercedes but they dont care about us.
This report was posted on Ripoff Report on 02/16/2013 02:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/Mercedes-Benz/Paris-Select-StateProvince-75075/Mercedes-Benz-They-bought-me-broken-car-Paris-Other-1015438. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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