- Report: #619903
Report - Rebuttal - Arbitrate
Complaint Review: Merchandise-Direct Marketing-Contiuity Subscriptions
Merchandise-Direct Marketing-Contiuity SubscriptionsInternet, Georgia United States of America
Merchandise-Direct Marketing-Contiuity Subscriptions Promised a $1,000 gift card if subscribed to magazines and never sent either Internet, Georgia
On July 2, 2010 I received a phone call from the Merchandise company stating they had turned my account over to Brittany Jones head of collections because I had not paid $774.00 on my account. I stated that I had called and cancelled the account the same day I signed up they stated "We never received such a phone call and we can go around & around about it all day but its our word against yours." Then they told me to fax them a copy of my Verizon phone records to them in order to prove that I canceled when I tried to do so they have blocked their numbers incoming and outgoing so they are marked Unavailable on my Verizon account and can't retrieve the number I called to cancel.
On June 30, 2010 I received my Mastercard statement in the mail stating that $34.24 had been billed to my card on May 31, 2010 3 days before they told me it would be charged and after I had already called and cancelled the magazine subscription. I called and canceled my Mastercard account May 31, 2010 but they had already charged the 1st payment to the account. I have never received any form of gift card, any magazine or any information from this company. I would like my money back and this company to stop harassing me by phone or in any other way as well as my magazine subscription cancelled for a second time and records proving that its cancelled.
This report was posted on Ripoff Report on 07/03/2010 05:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/Merchandise-Direct-Marketing-Contiuity-Subscriptions/Internet-Georgia-/Merchandise-Direct-Marketing-Contiuity-Subscriptions-Promised-a-1000-gift-card-if-subsc-619903. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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