• Report: #538547

Complaint Review: Merchandise Direct Real Lash

  • Submitted: Sun, December 13, 2009
  • Updated: Sun, December 13, 2009

  • Reported By: Tiredofripoffs — Titusville Florida United States of America
Merchandise Direct Real Lash
300 Returns Road Wallingford, Connecticut United States of America

Merchandise Direct Real Lash MD has been billing me Wallingford, Connecticut

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I  have been trying for many months now to contact 'someone' (can't figure out whom  to get a hold of, nor have they given out a good phone no. to contact them) in ref. to 'Real Lash'  Lash Lengthening.  I do not remember ordering from these people - I received an email one day (12/08) congratulating on my order.  The only phone no. I can find is from my on-line bank account - 1-866-518-6167.  I have called this number many, many, many times and get the same response:  it will ring approx. 1-1/2 times, then go to a recording:  "all circuits are busy at this time".  Does not matter what time of day (or night) I call it - it's always the same.


On 12/2008, received an email for Real Lash 30 day free trial period.


This is copied out of the email:


TOTAL:





































Item Description Quantity Price Total
962D30 Real Lash - 30 day free trial just pay p&h ($29.95 Billed in 30 Days) 1 $29.95 $37.90
96C Real Lash - Enrollment - 60 day supply. 29.95 / month - bill & ship in 60 days 1 $29.95 $37.90
SubTotal $59.90
Shipping $15.90
Tax $.00
Order Total $75.80


  I replied back to the email asking what it was about - email was returned 'undeliverable'


Meanwhile, my CC was billed, so I tried to send another email requesting information, that I had not received any items, yet was billed.  Lo and behold,  I received a shipment (email did not come back 'undeliverable') Appears they somehow received that email! (same email address) (the following is from my bank account)

























































    11/18/2009
Check Card Cleared . Select this link to mark transaction as reconciled.
-$64.85


View and enter additional information for Check Card for -$64.85
09/17/2009
Check Card Cleared . Select this link to mark transaction as reconciled.
-$64.85


View and enter additional information for Check Card for -$29.95
08/25/2009
Check Card Cleared . Select this link to mark transaction as reconciled.
-$29.95


View and enter additional information for Check Card for -$7.95
07/17/2009
Check Card Cleared . Select this link to mark transaction as reconciled.
-$7.95


 


The only information that I have is the return address from the envelope that I receive the Real Lash in:  MERCHANDISE DIRECT, 300 RETURNS ROAD, WALLINGFORD, CT, 06493


I'm hoping someone can give some insight or experience with the same.  Help.  This is obviously a scam.  They leave no way to contact them to stop the 'trial'.


This report was posted on Ripoff Report on 12/13/2009 05:33 AM and is a permanent record located here: http://www.ripoffreport.com/r/Merchandise-Direct-Real-Lash/Wallingford-Connecticut-06493/Merchandise-Direct-Real-Lash-MD-has-been-billing-me-Wallingford-Connecticut-538547. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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