• Report: #414419

Complaint Review: Merchandise Direct,

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  • Submitted: Wed, January 21, 2009
  • Updated: Wed, January 21, 2009

  • Reported By:Tucker Georgia
Merchandise Direct,
P O Box 5018 Wallingford, Connecticut U.S.A.

Merchandise Direct "2 Snuggie" Orders I never received merchandise, then on 01-06-2009 I received 2 cards that said if I would like to wait for my order to not send the cards back, or if I wanted to cancel send the cards back. Wallingford Connecticut

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I never received merchandise, (that I ordered for Christmas presents), then on 01-06-2009 I received 2 cards that said if I would like to wait for my order (1 order each card) to not send the cards back and I could wait for my order, or if I wanted to cancel the order to send the cards back. I sent (mailed) both cards back on 01-07-2009 marking on both cards to cancel all my orders on both cards.

On 01-20-2009 I was charged $111.60 on credit card. I have disputed this amount with my bank and am waiting on their response to dispute this charge. Of course they did not give me a phone number to call for any information or customer service on these orders.

Emily
Tucker, Georgia
U.S.A.

This report was posted on Ripoff Report on 01/21/2009 12:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/Merchandise-Direct/Wallingford-Connecticut-06492/Merchandise-Direct-2-Snuggie-Orders-I-never-received-merchandise-then-on-01-06-2009-I-r-414419. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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