- Report: #816817
Report - Rebuttal - Arbitrate
Complaint Review: Merchandise Direct
Merchandise Direct300 Returns Rd. Wallingford.CT 06493 Wallingford, Connecticut United States of America
Merchandise Direct I ordered the Side Sleeper pillow. I arrived with no bill of sale, transaction number, or return info. I have called 3 numbers, one speaking in Spanish. When I used their email address, it was not fou Wallingford, Connecticut
I looked up Merchandise Direct on the computer and tried sending them an email with the complaint, and the email address was not to be found. I tried calling 3 different phone numbers, 2 sounded like individual answering machines and the third was in Spanish.
I don't know who is running Merchandise Direct, but a warning should be posted with their TV ads concerning the return policy. I haven't received my Visa card statement to know if I have also been overcharged.
This report was posted on Ripoff Report on 01/02/2012 11:22 AM and is a permanent record located here: http://www.ripoffreport.com/r/Merchandise-Direct/Wallingford-Connecticut-06493/Merchandise-Direct-I-ordered-the-Side-Sleeper-pillow-I-arrived-with-no-bill-of-sale-tra-816817. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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