- Report: #346067
Report - Rebuttal - Arbitrate
Complaint Review: Merchandise Direct
Merchandise Direct300 Returns Rd.(Thats All I Have.) Wallingford, Connecticut U.S.A.
Merchandise Direct I ordered 2 Buxton Purses with upgraded leather and cooling fan. Free memory minder was free. They sent one purse and fan to my son not me. I did not receive anything.I was charged the full amount on my credit card. No phone number or paperwork came with the item sent to my son. I don't even know how they got his name. Wallingford Connecticut
*Author of original report: I went to Buxton website and found more information.
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They sent one purse and a fan to my son. I don't know how they even got his name. My credit card was charged the full amount. The purse and the fan came to my son without any paperwork, just a card with their return address on it for returns.
I imagine if I returned it I would never get anything and still have a charge on my card. I plan to keep the one purse that my son was sent and the fan, but I am owed another purse. Judging from the other complaints I don't imagine I will see the other purse.
I plan to watch my credit card carefully to make sure that they do not charge anything else on it.
Windham, New Hampshire
This report was posted on Ripoff Report on 06/30/2008 05:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/Merchandise-Direct/Wallingford-Connecticut-06494/Merchandise-Direct-I-ordered-2-Buxton-Purses-with-upgraded-leather-and-cooling-fan-Free-m-346067. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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