• Report: #1014707

Complaint Review: Merchant Choice Cards Services

  • Submitted: Fri, February 15, 2013
  • Updated: Thu, November 27, 2014

  • Reported By: vdc — Miami Florida United States of America
Merchant Choice Cards Services
Merchant Choice Card Services the woodlands, Texas United States of America

Merchant Choice Cards Services WoodForest National Bank Automatic ripoff ,sign up after contract expires without notice,and charges you $495.00 to terminate the woodlands Texas

*REBUTTAL Owner of company: Woodforest Customer Service

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i was a customer from them (merchant choice card services) since 2007. they never sent me the contract upon signing. after deciding to change to another company on Janyary 29, 2013. I called and they stated that the contract was automatically renewed wotithout notice on November 2012. I told them i did not agree with such automatic practices and  would like to end the contract. they went ahead and told me that there will be a fee of $495 charged to me for ending the contract. when i told them i would get a lawyer, they stated that there will not be anymore communcations between me and them and that my lawyer would have to contact their lawyers and that i would receive the contract in the mail.when i received the  documents , the company cross out the fax where the documents were sent out and only states the name of Mitzi Taylor

this is an atrocity for any type of small business.  they should have notify me before the contract ends to see i f i wanted to continue. on top of this they charge you many strange fees that could be dismissed according to my new company.  i  just got new documents of a class suit agains them. i wil folow thru with this.

This report was posted on Ripoff Report on 02/15/2013 08:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/Merchant-Choice-Cards-Services/the-woodlands-Texas-77387/Merchant-Choice-Cards-Services-WoodForest-National-Bank-Automatic-ripoff-sign-up-after-c-1014707. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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#1 REBUTTAL Owner of company

Woodforest Customer Service

AUTHOR: Woodforest Customer Service - (USA)

Woodforest National Bank is dedicated to providing quality customer service and we would appreciate the opportunity to speak with you directly.  Please contact your local branch or our Customer Care department toll free at 1-888-224-0132 or email customerservice@woodforest.com.
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