- Report: #763388
Report - Rebuttal - Arbitrate
Complaint Review: Merchant Direct Services
Merchant Direct Services317 Shopper's Alley Davison, Michigan United States of America
Merchant Direct Services Robert Ooten - North America Bancard I will NOT let them get away with this! Davison, Michigan
*Author of original report: Merchant Direct
In June 2010 appeared Mr. Robert Ooten representing Merchant Direct Services offering me a deal. Mr. Ooten offered me a lease for 73.14 including tax - well, I would be a fool to take that deal and pay more plus my processing fees - no way. Mr. Ooten then tells me that his company (Merchant Direct) will reimburse all my processing fees on a monthly basis, just fax them my statements and they will send me a check to reimburse, now that sounds pretty good to me. However, I am not to trusting on these matters so I write it all out on paper and have him sign it, noting that the contract is for 48 months.
So it begins, they are very slow on reimbursement, I would have to wait 2 or 3 months for a check. The latest check I received July 2011 was for statements going back to December 2010. Here is the kicker, they also send me a letter telling me that they will no longer be reimbursing me that they only do this for one year as a courtesy and that they are not responsible or obligated to reimburse after that period. What???? I refuse to accept this, I am tired of being ripped off by credit card companies, this one being the absolute worst. I have left two messages for Mr. Robert Ooten, it has been over two weeks now and not a word from him. I will continue to fight this - I will not let them win this one.
This report was posted on Ripoff Report on 08/10/2011 02:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/Merchant-Direct-Services/Davison-Michigan-48423/Merchant-Direct-Services-Robert-Ooten-North-America-Bancard-I-will-NOT-let-them-get-away-763388. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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