• Report: #41205

Complaint Review: Merchant Payment Solutions, Inc.

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  • Submitted: Mon, January 13, 2003
  • Updated: Thu, April 22, 2004

  • Reported By:Ypsilanti Michigan
Merchant Payment Solutions, Inc.
1214 1st Avenue, Suite 500 Columbus, Georgia U.S.A.

Merchant Payment Solutions Inc (MPS, Mini-ATM) Bogus ATM Business Opportunity Steals Investors Money! Columbus Georgia

*Author of original report: MPS and the FTC settled the lawsuit, horrible travesty of justice

*Author of original report: MPS and the FTC settled the lawsuit, horrible travesty of justice

*Author of original report: MPS and the FTC settled the lawsuit, horrible travesty of justice

*Author of original report: MPS and the FTC settled the lawsuit, horrible travesty of justice

*Consumer Comment: These are the TeleKing Idiots ..Jeff Kuba (aka Jeff Michael sometimes) is still running his scams along with Frank Schrieber and the same gang of idiots

*Consumer Suggestion: Merchant Payment Solutions Settled with the Federal Trade Commission

*Consumer Comment: wondering if they also go by the name of Cash Link Systems

*Consumer Comment: Not a Rebuttal, a question

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We purchased 11 mini-ATM's from MPS (Merchant Payment Solutions" for almost $25,000.00, $10,000 of which came driectly from our savings wiping out everything we had set aside to start a part-time home business. I have demanded a refund on numerous occassions and they don't even return a single contact attempt.

It would be a dramatic understatement to say that the MPS service, machines and process are a complete and utter hoax. We reviewed this business opportunity, and found that in fact the industry as a whole is real, the company MPS, is an unscrupulous swindler. They have been sut off from the banking netowrks because of their business practices, and yet they continue to swindle people over-andover again. I have detailed my problems with MPS below, in hopes that no one else will go near them and somehow I might get some of my money back.

1. Getting Machines "Live" and Processing:
We were promised that once we put an ATM on location, that MPS would have us up and processing credit card transactions in 24-48 hours. It took them six weeks to get our first machine up an running.

Within a week of ordering the machines we had placed them all via locators at MPS's recommendation. My machines sat for almost two months, unable to process transactions for me because MPS couldn't get the machines provisioned. During this entire period MPS managed to take payments from my bank account every 4 weeks like clockwork.

2. Transaction Failures:
The MPS web-site (www.mini-atm.com) and newsletters report that the average "failed" transaction volumes for traditional ATM's (cash machines)was 12%, and that the MPS machines averaged 17%. Our statistics across 11 machines, in three different states has been over a 50%+ failure rate on the MPS service. This means that half the money I could be making walks out the door, because their service does not process as promised.

3. Equipment Failures:
These cheap Israeli (Nurit)knock-off machines that MPS has been using are absolutely non-functional. MPS has sold incompatible, non-functioning scrip-equipment witnessed by numerous locators, and our personal experience. This is even more apparent with they recently moved to Verifone equipment from their previous cheap standard.

No attempt has been made by MPS to correct this issue, and has subsequently left owners like myself being charged for equipment that cannot perform the functions for which they sold it. That is fraud and theivery!

4. Productive Locations Lost Due to MPS Service Failure:
I now have locations demanding that we remove the machines, because over half of their client base is being rejected on cards with network affiliations that MPS claims to handle.

These locations based on failed transactions would be pulling significant revenue for us if not for the MPS service failure.

5. FTC Lawsuit Filed in Georgia:(http://www.ftc.gov/os/2002/06/merchantpaymentcmp.pdf)
I became aware of the lawsuit pending against MPS in Georgia's Central District.

6. Misrepresentations About Network Affiliations:
MPS claimed in one of its newsletters that they were affiliated with Cirrus. Additionally, their sales representative (Uta Phillips) claimed that Cirrus processing is available. This is not possible. Cirrus/MasterCard will not allow Scrip (non-cash)machines on their networks, the same is true of NYCE. I had to find this out by researching deep into the industry.

7. Improper Builds on Your Machines:
MPS machines are not using the proper POS (point of sal) build vs. the ATM build that they are currently doing. This violates that standards of the ACH (automated clearing houses)processing companies, and creates many of the problems that we as ATM owners are experiencing.


I could continue, but the point is quite obvious. I have demand that a representative from MPS arrange for the return shipment of all of the 11 machines (MPS fraudulently sold me) from their current locations to MPS, and that the 12 month note be cancelled, and all monies paid by me to this date are refunded. I of coruse have not heard a peep out of them.

In addition, I am demanding the the $4,500 in locator fees that we paid be refunded as well.

Christopher
Ypsilanti, Michigan
U.S.A.

Click here to read other Rip Off Reports on Merchant Payment Solutions

This report was posted on Ripoff Report on 01/13/2003 09:33 AM and is a permanent record located here: http://www.ripoffreport.com/r/Merchant-Payment-Solutions-Inc/Columbus-Georgia-31901/Merchant-Payment-Solutions-Inc-MPS-Mini-ATM-Bogus-ATM-Business-Opportunity-Steals-Inves-41205. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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Updates & Rebuttals

#1 Author of original report

MPS and the FTC settled the lawsuit, horrible travesty of justice

AUTHOR: Christopher - (U.S.A.)

Gang,

I wanted to update my previous complaint with some new information which may be helpful to those looking for some silver lining to this problem.

1. MPS and the FTC settled the lawsuit as pointed out in a previous posting. They we're required to pay a civil penalty ot the FTC of $22,000 with no remuneration required to the hundreds of individuals that were bilked in the process. They are also required not to make false earnings claims in the future.

This is a horrible travesty of justice and completely inappropriate given the number of people who were ripped off by this company. The FTC is the recipient of this $22,000, and not a single individual affected by these rip-off artists is being compensated. Clearly, we cannot count on the FTC or government to defend the interests of consumers.

You can view the full test of this ridiculous settlement at www.ftc.gov/opa/2003/07/merchant.htm

2. I have discovered a reputable company that can take your old MPS machines and get them functional. They actually configure them properly and get the money cash flowing for you. I am working with these guys to get all of my machines placed (we are having to place them slowly since our financial reserves were wiped out by MPS.

The man who owns the company in a gentleman named C.J. Hacker. I met face to face with him and his wife and children. In fact he drove up to my home in Michigan from his home in Indiana. We had dinner and I spent time with his entire family (he has great kids).

I am pleased with C.J.'s efforts and results. I have no benefit in recommending him other than seeing other MPS victims finally get something working for themselves. You can reach C.J. through his companies web site www.sonshineatm.com

Don't freak because their web site is ugly...these guys know what they are doing. The problem with MPS is that they looked and smelled good, but were putting on a big show. This guys site looks like garbage but his service is excellent and reliable.

I hope this helps some people to pick up some of the pieces and move forward. If for some reason you don't want to move forward I may be interested in purchasing your machines.
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#2 Author of original report

MPS and the FTC settled the lawsuit, horrible travesty of justice

AUTHOR: Christopher - (U.S.A.)

Gang,

I wanted to update my previous complaint with some new information which may be helpful to those looking for some silver lining to this problem.

1. MPS and the FTC settled the lawsuit as pointed out in a previous posting. They we're required to pay a civil penalty ot the FTC of $22,000 with no remuneration required to the hundreds of individuals that were bilked in the process. They are also required not to make false earnings claims in the future.

This is a horrible travesty of justice and completely inappropriate given the number of people who were ripped off by this company. The FTC is the recipient of this $22,000, and not a single individual affected by these rip-off artists is being compensated. Clearly, we cannot count on the FTC or government to defend the interests of consumers.

You can view the full test of this ridiculous settlement at www.ftc.gov/opa/2003/07/merchant.htm

2. I have discovered a reputable company that can take your old MPS machines and get them functional. They actually configure them properly and get the money cash flowing for you. I am working with these guys to get all of my machines placed (we are having to place them slowly since our financial reserves were wiped out by MPS.

The man who owns the company in a gentleman named C.J. Hacker. I met face to face with him and his wife and children. In fact he drove up to my home in Michigan from his home in Indiana. We had dinner and I spent time with his entire family (he has great kids).

I am pleased with C.J.'s efforts and results. I have no benefit in recommending him other than seeing other MPS victims finally get something working for themselves. You can reach C.J. through his companies web site www.sonshineatm.com

Don't freak because their web site is ugly...these guys know what they are doing. The problem with MPS is that they looked and smelled good, but were putting on a big show. This guys site looks like garbage but his service is excellent and reliable.

I hope this helps some people to pick up some of the pieces and move forward. If for some reason you don't want to move forward I may be interested in purchasing your machines.
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#3 Author of original report

MPS and the FTC settled the lawsuit, horrible travesty of justice

AUTHOR: Christopher - (U.S.A.)

Gang,

I wanted to update my previous complaint with some new information which may be helpful to those looking for some silver lining to this problem.

1. MPS and the FTC settled the lawsuit as pointed out in a previous posting. They we're required to pay a civil penalty ot the FTC of $22,000 with no remuneration required to the hundreds of individuals that were bilked in the process. They are also required not to make false earnings claims in the future.

This is a horrible travesty of justice and completely inappropriate given the number of people who were ripped off by this company. The FTC is the recipient of this $22,000, and not a single individual affected by these rip-off artists is being compensated. Clearly, we cannot count on the FTC or government to defend the interests of consumers.

You can view the full test of this ridiculous settlement at www.ftc.gov/opa/2003/07/merchant.htm

2. I have discovered a reputable company that can take your old MPS machines and get them functional. They actually configure them properly and get the money cash flowing for you. I am working with these guys to get all of my machines placed (we are having to place them slowly since our financial reserves were wiped out by MPS.

The man who owns the company in a gentleman named C.J. Hacker. I met face to face with him and his wife and children. In fact he drove up to my home in Michigan from his home in Indiana. We had dinner and I spent time with his entire family (he has great kids).

I am pleased with C.J.'s efforts and results. I have no benefit in recommending him other than seeing other MPS victims finally get something working for themselves. You can reach C.J. through his companies web site www.sonshineatm.com

Don't freak because their web site is ugly...these guys know what they are doing. The problem with MPS is that they looked and smelled good, but were putting on a big show. This guys site looks like garbage but his service is excellent and reliable.

I hope this helps some people to pick up some of the pieces and move forward. If for some reason you don't want to move forward I may be interested in purchasing your machines.
Respond to this report!
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#4 Author of original report

MPS and the FTC settled the lawsuit, horrible travesty of justice

AUTHOR: Christopher - (U.S.A.)

Gang,

I wanted to update my previous complaint with some new information which may be helpful to those looking for some silver lining to this problem.

1. MPS and the FTC settled the lawsuit as pointed out in a previous posting. They we're required to pay a civil penalty ot the FTC of $22,000 with no remuneration required to the hundreds of individuals that were bilked in the process. They are also required not to make false earnings claims in the future.

This is a horrible travesty of justice and completely inappropriate given the number of people who were ripped off by this company. The FTC is the recipient of this $22,000, and not a single individual affected by these rip-off artists is being compensated. Clearly, we cannot count on the FTC or government to defend the interests of consumers.

You can view the full test of this ridiculous settlement at www.ftc.gov/opa/2003/07/merchant.htm

2. I have discovered a reputable company that can take your old MPS machines and get them functional. They actually configure them properly and get the money cash flowing for you. I am working with these guys to get all of my machines placed (we are having to place them slowly since our financial reserves were wiped out by MPS.

The man who owns the company in a gentleman named C.J. Hacker. I met face to face with him and his wife and children. In fact he drove up to my home in Michigan from his home in Indiana. We had dinner and I spent time with his entire family (he has great kids).

I am pleased with C.J.'s efforts and results. I have no benefit in recommending him other than seeing other MPS victims finally get something working for themselves. You can reach C.J. through his companies web site www.sonshineatm.com

Don't freak because their web site is ugly...these guys know what they are doing. The problem with MPS is that they looked and smelled good, but were putting on a big show. This guys site looks like garbage but his service is excellent and reliable.

I hope this helps some people to pick up some of the pieces and move forward. If for some reason you don't want to move forward I may be interested in purchasing your machines.
Respond to this report!
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#5 Consumer Comment

These are the TeleKing Idiots ..Jeff Kuba (aka Jeff Michael sometimes) is still running his scams along with Frank Schrieber and the same gang of idiots

AUTHOR: The - (U.S.A.)

Ameri P.O.S. , Cash Link, Merchant Payment Solutions, etc are the same idiots that ran the TeleKing scam.

Jeff Kuba (aka Jeff Michael sometimes) is still running his scams along with Frank Schrieber and the same gang of idiots that the California Attorney General's Office have been dealing with for years now.

I recommend filing your own breach of contract litigation. The only ones who win Class Action are the attroneys. If settlement is reached, you end up getting a portion of what you lost.

My only saving grace was that I documented and memorialized all conversations and sent the same for sign-off by them before moving forward with anything. The only thing that got me was that Kuba promised everything and deliverd Sh*t. They even violated California Consumer Law and even their own contract!!!

TeleKing has not responded to any of my demand letters for almost a year now and the wheels of State justice are turning ever so slowly. My personal lawsuit will hopefully result in my owning Kuba's year-old condo in the Resort area of Miami.

Be Aware, DO NOT respond to any of those business opportunities you see on CNN, FX, etc. or those you hear on your local radio.

Any investment $10,000+ should require personal face to face interaction and no over the phone promises. Any business opportunity that is legit should require a face to face, even if it means them flying out to see you on their dime. Reasonable don't you think?

Remember to document EVERYTHING and have them sign to acknowledge that they read and agree to the substance of what it was you talked about.

LESSON LEARNED FROM ONE INVOLVED.....

Cheers!
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#6 Consumer Suggestion

Merchant Payment Solutions Settled with the Federal Trade Commission

AUTHOR: Jim - (U.S.A.)

For those who are interested. Merchant Payment Solutions has settled with the Federal Trade Commission. The FTC had sued M.P.S. alleging it had violated the Franchise Rule in 2002. The link with updated information about the settlement can be found at www.ftc.gov/opa/2003/07/merchant.htm. Hope that helps.
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#7 Consumer Comment

wondering if they also go by the name of Cash Link Systems

AUTHOR: Amy - (U.S.A.)

I'm wondering if they also go by the name of Cash Link Systems. There are no ripoff reports filed under that name, but before I part with my hard earned money, I wanted to make sure. There must be some legitimate business out there!
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#8 Consumer Comment

Not a Rebuttal, a question

AUTHOR: Vanessa - (U.S.A.)

Hello Christopher in Michigan,

My name is Vanessa, I was also a victim of MPS and saw that you are the only one that had the link to the lawsuit pdf. I was hoping you might also know how to get involved in that class action. I could really use the money they stole from me, but, of course, they won't return my contact attempts and "don't refund" anyway.

I would GREATLY appreciate it if you would post some info below, so I will know, and so will everyone else..

I hope this reaches you and you that you have an answer that I really need to hear!! Please post something as soon as you can. Thank you.

Sincerely,
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