• Report: #734751

Complaint Review: Merchants Tire

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  • Submitted: Mon, May 30, 2011
  • Updated: Mon, May 30, 2011

  • Reported By: Jason — Richmond Virginia United States of America
Merchants Tire
4390 Pouncey Tract Road Glen Allen, Virginia United States of America

Merchants Tire The manager at this location knows nothing of customer service. He was rude and towards the end the verbally threaded me stating he knew where I lived and if I filled a complaint I would be sorry. Thi Poor Customer Service Glen Allen, Virginia

*Consumer Comment: This guy

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The manager at this location knows nothing of customer service. He was rude and towards the end the verbally threaded me stating he knew where I lived and if I filled a complaint I would be sorry. This kind of thuggish threat has no place in business and is against the law if it were worth perusing it.  He started dismantling my car without my authorization when I only brought it in for a state inspection and tried to tell me that I needed over 300 dollars of unneeded service. When I pushed the issue he finally admitted that the service was not needed to pass the inspection. After he admitted that it had passes the inspection he left it on the Jack stand with the tires off for over an hour just to keep me waiting. Only after I threatened to call the police to reclaim my property did he finally return my car to me. God only know what else he did
to my vehicle.

This report was posted on Ripoff Report on 05/30/2011 08:55 AM and is a permanent record located here: http://www.ripoffreport.com/r/Merchants-Tire/Glen-Allen-Virginia-23060/Merchants-Tire-The-manager-at-this-location-knows-nothing-of-customer-service-He-was-rude-734751. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

This guy

AUTHOR: mr rik - (USA)

sounds like REAL TRASH.

Why don't you post his name and address so we all will know where HE lives.
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