- Report: #332094
Report - Rebuttal - Arbitrate
Complaint Review: Merchants Tire
Merchants TireMilitary Highway Norfolk, Virginia U.S.A.
Customer Service Rep Incredible Rip Off! Norfolk Virginia
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
2 1/2 hours later the CSR hands me an estimate for $973. He says my strut mounts are bad, and need replacing. After I pick my jaw up off from the floor, he offers me a Credit Card Application to ;pay for it.
I said "Fail it and give it back to me". $69.99 each for mounts, $24.99 for bearings, $179 each for Struts (which he agreed I didn't really need), 74.99 for an alignment (which isn't needed for just mount replacement), $178 for labor, plus whatever extra he could find.
I bought 2 mount/bearing assemblys from Auto Zone for under 100.00 (Monroe, LLT warranty). it took myself and a friend using a procedure from the Internet about 1 hour to replace both of them.
These people are just robbers without weapons. Stay away.
This report was posted on Ripoff Report on 05/12/2008 07:37 AM and is a permanent record located here: http://www.ripoffreport.com/r/Merchants-Tire/Norfolk-Virginia-23505/Customer-Service-Rep-Incredible-Rip-Off-Norfolk-Virginia-332094. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.