- Report: #843682
Complaint Review: Merchants tire and auto center
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| Merchants tire and auto center 3223 automoble blvd
silver spring, Maryland United States of America |
|
Merchants tire and auto center Tire kingdom charged more than we discussed than disregarded my rights: terrible people to do business with silver spring, Maryland
*Consumer Comment: If paid by....
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The extimaes i got was for a Knock sensor and installation and NOT a 105 dollar engine diagnosis because i didn't need one. (All of this was done to get the best price comparison shopping and merchants gave me the best price)
When they started and without my knowledge they did a engine diagnosis which i asked them not to do since i already had one done by a professional business. THEY DID ONE ANYWAY and charged me the 105 dollars plus all the other estimated prices.
The store told me if i When i called to coMPLAIN I HAD TO CALL THE 8779083718 NUMBER but WHEN I DID NO ONE CALLED ME BACK.
I'm still trying to get my 105.00 dollars back...................
With all the other repair shops out there i would think Merchant might be nice to customers as there's better shops out there.
This report was posted on Ripoff Report on 02/23/2012 05:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Merchants-tire-and-auto-center/silver-spring-Maryland-20904/Merchants-tire-and-auto-center-Tire-kingdom-charged-more-than-we-discussed-than-disregarde-843682. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
If paid by....
AUTHOR: Righteous1 - (USA)
SUBMITTED: Thursday, February 23, 2012
POSTED: Thursday, February 23, 2012Unclear why you even paid at ALL if you clearly did not sign to have the diagnostics done. I would have only paid for the service "I" agreed to originally. They make 95% profit off there so called Computer generated testing anyways. The Machine cost then around 500 to 1 k and they already made hand over foot the first few suckers ( errm ummm I mean valuable and precious consumers) who did pay for that device....
If they would have put up a fuss....I would have found away to get it taken off the billing. They should be more worried about their reputation then a few bucks....
Call or stop in to speak with their manager and see if they can't bring you back to a level of satisfaction. You do deserve to be treated and have your terms met. Good luck and thank you for sharing this to bring awareness from your experience.
