Complaint Review: Merrick Bank Credit Card - Nationwide
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- Author Not Confirmed
- Merrick Bank Credit Card Nationwide USA
- Phone: 8002045936
- Web: merrickbank.com
- Category: Credit Services
Merrick Bank Credit Card fraudulent late fees Nationwide
*REBUTTAL Owner of company: Merricks late fee scam!
*General Comment: Merrick bank late fees!
*Consumer Comment: Do you know what is even funnier...
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After three months of not receiving a statement *( they blamed the post office), I paid my card off completely including late fees and closed my account. I stopped receiving statements monthly once I refused to pay for a new credit card after the one I had stopped working. I still incurred late fees if I missed the payment date. I would have NEVER missed a payment, if I would have received a statement. I never once received a call, a letter, or an email from them, just late fees on my account. Every time I called and asked for emailed statements, I was told I should be receiving them and if not I should consult with my internet provider. When I complained I did not receive any mailed statements, I was told to complain to the post office... When I asked about waiving the late fees, I was told it is not their policy regardless of the issue. They have now lost me and my friends and family as customers for life. Funny enough, the most I owed was 740 dollars, including late fees.
This report was posted on Ripoff Report on 10/13/2015 09:20 AM and is a permanent record located here: https://www.ripoffreport.com/reports/merrick-bank-credit-card/nationwide/merrick-bank-credit-card-fraudulent-late-fees-nationwide-1260996. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 REBUTTAL Owner of company
Merricks late fee scam!
AUTHOR: Billie - (United States)
SUBMITTED: Thursday, September 19, 2019
Hinesight , yes , youre right...only MERRICK was setting there own dates..to suit Them and not me the consumer..auto payment was setup on the day THEY chose...and credited my account on THEIR chosen date...so that it would trigger My account LATE!
Did not catch this early enough..paperless to merrick means..NO STATEMENTS! I had to call to get any information on my account. Which was NEVER right! There jusf NOT a worthy company..I know that there in it for money ...the whole world runs like that! I just wish that they were mkre honest!
#2 General Comment
Merrick bank late fees!
AUTHOR: Billie - (United States)
SUBMITTED: Monday, July 29, 2019
They are doing the exact same thing to my account.. Auto pay is set up. ( by them) on the 16 th of each month They wait until the 17th to credit the account...?? Why? Well , sos that the accohnt will have late payment every month. L ate payments added to balance equals higher interest charges! Plus other unexplained charges to account.
#1 Consumer Comment
Do you know what is even funnier...
AUTHOR: Robert - (USA)
SUBMITTED: Tuesday, October 13, 2015
That all you had to do was go onto their site, and you would have instant access to your statements several months back and the ability to make a payment.
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