Merrick Bank Paid In Full Twice and now they are ripping me off for $25.00 because my bank returned the 2nd paymemnt. Salt Lake City, Utah

I paid Merrick Bank online in December, the full amount owed.  It was set up for 1/6/12.  When I logged onto the accound in January, it looked like the payment was not set up.  There was no way to tell.  I set it up again.  I discovered by checking my bank statement that Merricck Bank got paid twice.  An overpayment of 1601.70.

How convenient for them.  I called them and they told me to call my bank and dispute it because they were not going to reverse the second payment, an overage of 1601.70.  I called my bank.  They returned the second payment to Merrick and put the money back in my account.

Merrick Bank now says I owe them $25.00 for the second returned payment, which they should have not gotten in the first place.  Horrible people!!!  My bank says they can't help with the $25.00 charge because it wasn't charged to my account.  Sarah at Merrick Bank is not a very nice person.  She knows the account was paid in full on 1/6/12 and still insists that she is right and won't waive the $25.00 fee.