- Report: #268275
Complaint Review: Mers/Goodwill
| Mers/Goodwill 99 Sugar Creek Road
Fenton, Missouri U.S.A. |
|
Mers/Goodwill ripoff Sold me a TIVO with no remote control or electric plug Fenton Missouri
*UPDATE EX-employee responds: That's not fishy, that's the rules.
*Consumer Suggestion: read the rules
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
When he opened it about 2 weeks after I bought it he noticed that there was no remote control or power cord.
They refused to take it back because the item was on another receipt which they took from me for another return the previous day. They also said they don't take returns after 1 week. That seems real fishy to me when all other retailers don't put such a stringent requirement for returns.
On the box it said it contained a remote control and it didn't.
They really screwed me.
Chris
Fenton, Missouri
U.S.A.
This report was posted on Ripoff Report on 08/17/2007 12:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/MersGoodwill/Fenton-Missouri-63026/MersGoodwill-ripoff-Sold-me-a-TIVO-with-no-remote-control-or-electric-plug-Fenton-Missour-268275. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE EX-employee responds
That's not fishy, that's the rules.
AUTHOR: Kenneth - (U.S.A.)
SUBMITTED: Friday, April 10, 2009
#2 Consumer Suggestion
read the rules
AUTHOR: Mysti - (U.S.A.)
SUBMITTED: Sunday, September 14, 2008
Also, knowing it is a resale shop, and that most of the items are used, I have enough common sense to check out an item before I buy, i.e. to open a box and make sure no parts are missing.
I have made returns too, and if you still need your receipt, they will make you a copy, which is just as good as the original, so you must not of been to worried about it when they took your receipt, or you would of asked for it back, and they would of given you a copy.
Just think, you walk in with an item and no receipt and expect a refund, how do they know you even paid for it in the first place? People are crooked and companies need to look out for them selves.
I personally am glad they offer refunds at all, as a majority of resale shops/thrift stores dont even go that far.

