Message Envy Once you cancel membership they only give you 30 days to use all the messages you have purchase. I had 4 messages left which I paid for and I called on the 31st day after cancellation and they refus Valencia, California

If you join their membership they will still charge you for additional month after cancellation.  Then they only give you 30 days to use up any messages that you had purchase.  They pressure you to give them 20 percent tip of a message that cost $120.00 even though the message was $60.00.  I had 4 message left (that I paid for) and I was not able to use them up before my 30 days were up due to being busy getting ready for Christmas.  I called on the 31st day and they refuse to let me redeem any of my 4 messages.  This is poor customer service and it is less money their employees can earn on tips.  Maybe this is why they also have a high turn over on message therapists.  Not only have they lost a customer for life, they have lost money from my friends and family members.