- Report: #197321
Report - Rebuttal - Arbitrate
Complaint Review: Metabafuel 1000 - Savoy 6
Metabafuel 1000 - Savoy 61084 East State Rd. St F American Fork, Utah U.S.A.
Metabafuel 1000 - Savoy 6 Ripoff Unauthorized fraudulent chrges from my bank account!! American Fork, Utah *EDitor's Suggestions on how to get your money back into your bank account
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I contacted the numbers listed and spoke with Lonnie and told her I read what I agreed to and this charge was unauthorized. I was informed that I could not have read anything, because I responded to a 3rd party email and that they dont display the terms and conditions.
I have returned the 4 bottles and even have the card showing it was signed for by N Thompson. The post office delivered the package May 15th. Lonnie confirmed this on May 25, on June 2 Ellen and Michelle informed me, they had not recieved my package.
On June 6, Paul once again confirmed my package was recieved on June 2nd and a bank to bank transaction would take place in the next 14 days. On june 16, Ellen once again informed me they never recieved my package, I asked for a supervisor, Patricia got on the line, and I was disconnected several times, before being informed that the package was not recieved and that the US Postal Service could not confirm the tracking numbers I gave.
On June 19 I spoke with Lonnie again, and was informed they had not recieved my package, I asked for a supervisor and was eventually connected to Patricia again. I was informed the same mess, I actually informed Patricia I was tired of their run around and was contacting Utah Attorney General in regards to this company frauding consumers.
This company rips off innocent people and should be closed down. I cant not believe with all the reports about this company, that Utah has not steeped in and taken any action. I am hoping someone will shut this fraudulent company down so nobody else is frauded by them.
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
Don't let them get away with it.
Make sure they make the Rip-off Report!
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...by consumers, for consumers
CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.
This report was posted on Ripoff Report on 06/20/2006 02:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/Metabafuel-1000-Savoy-6/American-Fork-Utah-84003/Metabafuel-1000-Savoy-6-Ripoff-Unauthorized-fraudulent-chrges-from-my-bank-account-A-197321. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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