• Report: #689671

Complaint Review: Metabank PayPower Prepaid Visa

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  • Submitted: Wed, February 02, 2011
  • Updated: Tue, May 24, 2011

  • Reported By: John — Reno Nevada United States of America
Metabank PayPower Prepaid Visa
Internet United States of America

Metabank PayPower Prepaid Visa Rip Off Card , Internet

*UPDATE Employee: Our apologies

*Consumer Comment: They ARE a huge rip off!

*UPDATE Employee: Our apologies

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My son received this "gift" from a family member. After being charged $11.90 for doing nothing, we tried to activate the card. No can do, it says that they can't verify identity. Likely--by the time they verify the identity, all of the money will be used on the card. Do yourself a favor, if you want to give cash as a gift, mail it as it will have a better chance of arrival to the intended person rather than be sucked away in outrageous fees.


This report was posted on Ripoff Report on 02/02/2011 12:57 AM and is a permanent record located here: http://www.ripoffreport.com/r/Metabank-PayPower-Prepaid-Visa/internet/Metabank-PayPower-Prepaid-Visa-Rip-Off-Card-Internet-689671. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Our apologies

AUTHOR: Blackhawk Network - (USA)

Hello,

We apologize for the inconvenience you have experienced and would like to assist you. Please send your card and contact information to PR@Blackhawk-net.com so that we may resolve the issue.

Thank you,
PR for PayPower
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#2 Consumer Comment

They ARE a huge rip off!

AUTHOR: blondegurrl - (United States of America)

Their customer service is atrocious! Don't bother calling.. you won't get anywhere. None of the reps can even speak English and they will give you a bogus reference number and tell you it will take 1-3 business days to fix the problem and then they never fix it and when you call back, they have no idea what you're talking about.

They have $230 of mine held hostage. It's total BS.. If people are spending their money on your products, you need to fix their problem NOW... not a day or even a week from now!
I will never purchase another one of these cards again and have  a blog and facebook page dedicated to everyone who has been ripped off by Pay Power Visa.

Get Vanilla Visa instead! Their customer service is top notch and they fix your problem within MINUTES!
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#3 UPDATE Employee

Our apologies

AUTHOR: Blackhawk Network - (USA)

Hello,

We apologize for the inconvenience you have experienced with PayPower. The PayPower card is not a gift card. Its a General Purpose Reloadable debit card and is not intended to be used for gifting purpose. We apologize for the confusion. If you could please send your details (card number, contact info, etc.) to PR@blackhawk-net.com we will assist you further.

Thank you,

Public Relations for PayPower

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