• Report: #203797

Complaint Review: Metabofuel 1000 - Savoy 6

  • Submitted: Mon, July 31, 2006
  • Updated: Mon, July 31, 2006

  • Reported By:Tega Cay South Carolina
Metabofuel 1000 - Savoy 6
1020 South 250 East Provo, Utah U.S.A.

Metabofuel 1000 - Savoy 6 ripoff sent what I believed to be a free bottle of metabofuel 1000 Provo Utah EDitor's Suggestions on how to get your money back into your bank account!

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After receiving what I believed to be a free bottle of metabofuel 1000 was surprised when an additional package arrived with 4 additional bottles charging my cc account for $207.85. I immediately contacted the company at the toll free number given as reference on my bank statement and after arguing with a representative and then a Supervisor regarding this shipment and no authorization to charge my account for this transaction, as well as my Dr's statement I could not take this supplemental due to high blood pressure and thyroid disease, was advised they would cancel the order and agreed to refund $147.89 of the original $207.85 as I had not lived up to my agreement when requesting the free bottle and I would now be charged the full price of $59.95 for this bottle.

I was instructed to return the 4 bottles, which I did with Delivery confirmation required. I was advised I would receive refund within 7-14 days of the company receiving the product back. I have confirmation and tracking report from US Post Office that product was received by Savoy 6 on 6/5/06 at the address in Utah.

I contacted the company again and spoke with another representative on 6/27/06 inquiring where the refund to my account was. She assured me she was escalating this issue to the refund department and I would receive a call back on this within 24 hours.

It is now 7/31/06 and still have not heard back nor received a refund for the product returned to Savoy 6 as promised. I have tried contacting them however the toll free number is now just a recording referring you to an e-mail address for contact and they will return your inquiry within 24 hours.

Tega Cay, South Carolina

EDitor's Suggestions on how to get your money back!


Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!


Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.


If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com

Don't let them get away with it.
Make sure they make the Rip-off Report!

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CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.

This report was posted on Ripoff Report on 07/31/2006 02:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/Metabofuel-1000-Savoy-6/Provo-Utah-84606/Metabofuel-1000-Savoy-6-ripoff-sent-what-I-believed-to-be-a-free-bottle-of-metabofuel-1-203797. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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