- Report: #1047631
Report - Rebuttal - Arbitrate
Complaint Review: Methods Consultants
Methods ConsultantsYpsilanti, Michigan USA
Methods Consultants Demanding, Threatening, and Unprofessional Ypsilanti Michigan
*REBUTTAL Owner of company: Response to JCM Media
*Author of original report: Resolved
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I am submitting this report to warn any future clients or vendors looking to work with Jeremy Albright of Methods Consultants about our experience with him as a client.
We are a web design and digital marketing firm, and Jeremy contracted us to redesign his website and install a content management system. Our initial quote was 13.5K to complete the job. He asked us to bring the budget down to eight thousand, which we did, explaining that we would have to cut some estimated hours in a few key phases, such as quality assurance and bug testing. He approved of this direction...
Thanks, this is very doable. If you really get pinched for time within this budget, the CMS for the free tutorials is not really necessary. I’ve been hand coding the HTML for these all along anyways. I really only need the HTML/CSS template to work with. It’s the controlled access where I need the help. Also, there is no rush other than I’d like to go live by the end of April."
Once the project was winding down, we conducted a final review meeting in our office to go over every page, including the functionality of the content management system. Everything was approved at that time.
Over the course of the past month, Jeremy has continued to submit change requests and demands for free services, outside of the initial scope of work. He has also threatened to tarnish our company's reputation online if we did not cave to his demands and provide free services.
"If you can't complete a job for what you bill, then don't take it. The result is one pissed off client who is, pending your actions the next couple of days, about to go to Yelp and other online forums to warn others about your terrible service. Don't push it."
Quite a change in tone between those two emails. JCM bills on a time and materials basis. We don't sell widgets; we sell professional hourly services. For future vendors and/or clients of Jeremy Albright of Methods Consultants (the "company" is just him) please be wary of our experience with him. It started out wonderfully but quickly devolved into the worst professional relationship I have experienced in my 10 years in the advertising industry.
This report was posted on Ripoff Report on 05/01/2013 09:59 AM and is a permanent record located here: http://www.ripoffreport.com/r/Methods-Consultants/Ypsilanti-Michigan/Methods-Consultants-Demanding-Threatening-and-Unprofessional-Ypsilanti-Michigan-1047631. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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