• Report: #917893

Complaint Review: Metro Entertainment

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  • Submitted: Thu, July 26, 2012
  • Updated: Thu, July 26, 2012

  • Reported By: Anonymous — Sherwood Park Alberta Canada
Metro Entertainment
75 Gerber Road East South Windsor, CT 06074 South Windsor, Connecticut United States of America

Metro Entertainment 75 Gerber Road East Masquerades site as sponsored by Ticketmaster - Rexall Place - Edmonton; charged $100 more than the official site would have; only informs you of the seats purchased after the transaction, and the sea South Windsor, Connecticut

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This site appears to be an official ticketmaster - rexall place seller.  The terms of agreement are extensive and those hoping to secure tickets will not read them.  All is hidden in very small print.  I am surprised google allows this fraudulent site to pay to appear at the top of searches.  I searched "ticketmaster" and "edmonton".  You expect after entering purchase information to be issued a statement as with other internet sellers, but it sends you to an internet security site to mock your trust and stupidity I suppose.  I called my credit card company within minutes to reverse the charges but without any satisfaction.  The phone number on the site takes you in a circle again and again never speaking to anyone.  20 min. later I called Metro Edmonton from the e-mail I was sent but they just reiterated their policy that there is no refunds and they can give you whatever tickets they feel like. 

I was sent the tickets by Fed. Ex. today:  I paid an extra $25 per ticket in fees and $40 for shipping.  Very ridiculous exploitation of the purchaser's trust in the official ticketmaster/rexall site, and his or her desire to quickly secure good seats.  

This report was posted on Ripoff Report on 07/26/2012 12:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/Metro-Entertainment/South-Windsor-Connecticut-06074/Metro-Entertainment-75-Gerber-Road-East-Masquerades-site-as-sponsored-by-Ticketmaster-Re-917893. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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