- Report: #457541
Report - Rebuttal - Arbitrate
Complaint Review: Metro PCS
Metro PCSDallas, Texas U.S.A.
Metro PCS Do not use MetroPCS!!! The service is horrible. They lie to you. They put me through pure hell. Dallas Texas
*UPDATE EX-employee responds: your a mean person
*Consumer Comment: MetroPCS Resolved my issue !!! I had to go to a local Corporate office
Metro PCS is rude. They treat you like an enemy instead of a customer. You cannot get any help.Customer service has been exported to over seas. They do not like Americans. Don't use Metro PCS. You will regret it. They lie to you.
They do not give out the phone number to the corporate office in Dallas.
This company has gone down hill drastically in terms of customer service and relations. Although my bill wasn't due until June 8, 2009 before the agent lied to me today when I had my original number. Now my service is disconnected due to nonpayment. One agent told me that the Supervisor has the authority to rectify the situation. However they do not want to help you. They are all Hispanic and do not want to help us Anglo Americans. They are racists. Their Corporate office does not give out their email address or phone number because of the avalanche of complaints.
This report was posted on Ripoff Report on 06/01/2009 09:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/Metro-PCS/Dallas-Texas/Metro-PCS-Do-not-use-MetroPCS-The-service-is-horrible-They-lie-to-you-They-put-me-thr-457541. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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