- Report: #929969
Report - Rebuttal - Arbitrate
Complaint Review: Metro PCS
Metro PCSMiami, Florida United States of America
Metro PCS Changing my plan and payment amount without my knowledge or consent Miami, Florida
Now twice in one year they have changed the service plan i have. Today I found out that my $40 plan was raised to $50 and then they prorated me for the days of service I used the phone.
I feel totally disrespected and unappreciated as a customer. The economy is tough, you would think companies would strive to have good customer service and keep paying customers, I guess not metro.
I'm sure there will be thousands of people who are upset over this devious behavior.
I will be contacting the Linguist family and expressing how their disregard has made me feel and the consequences of their behavior. I will make sure everyone I know has this information. I have friends who also use their services, maybe if they loose enough customers they will learn to treat us right.
This report was posted on Ripoff Report on 08/20/2012 02:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/Metro-PCS/Miami-Florida-/Metro-PCS-Changing-my-plan-and-payment-amount-without-my-knowledge-or-consent-Miami-Flor-929969. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.