- Report: #1113764
Report - Rebuttal - Arbitrate
Complaint Review: Metro Pcs
Metro Pcs RIPPED ME OFF Internet
*Author of original report: You must work for Metro Pcs
*Author of original report: False advertisement
*General Comment: Unlimited..
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I have been with metro pcs for years.I have the S3 4G LTE on the $40 plan. I payed my bill on time, to be honest a head of time. I never had any major issues with them up until 12/30/13. I received a text message at 4:22 PM , stating " Your usage of MetroPcs Services is in violation of the terms and conditions and has been terminated effective immediately. I couldn't go to an actually store because I was at work, So I got in contact with customer service. The first couple of times I tried calling I got hung up on. When I finally got in touch with someone ,they couldn't give me a valid reason why my phone has been terminated and told me to email them. I sent an email stating my information and the problem I had. I didn't receive an email back that day, so I decided to go to an actually store the next day, to see what was the problem. The people at the store had no idea, they had to contact customer service to tell me the same thing I already knew. [continued below]....
This report was posted on Ripoff Report on 01/07/2014 08:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/Metro-Pcs-/internet/Metro-Pcs-RIPPED-ME-OFF-Internet-1113764. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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