• Report: #887477

Complaint Review: Mexican Vital Records

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  • Submitted: Thu, May 24, 2012
  • Updated: Thu, May 24, 2012

  • Reported By: Algebra — San Diego California United States of America
Mexican Vital Records
2240 Commerce St. Internet United States of America

Mexican Vital Records Juan I ordered Mexican Birth Certificate online & paid in full, but did not receive it. Spoke with Juan, who claimed it was previously mailed. I agreed to pay ADDITIONAL shipping charges to resend. I've p Internet

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On November, 2011, I ordered my Mexican Birth Certificate online: www.mexicanvitalrecords.com.  When I did not receive it, I phoned: 866.237.0470.  I reached a recorded message asking me to leave my phone #, which I did.  My phone call was returned & Juan said, according to his records, my document was previously mailed.  In order to re-send it, an additional shipping fee was required, which I AGAIN paid in full.  I confirmed Juan had my correct mailing address & he gave me his cell phone #: 214.295.8197, in case I had any further concerns.  I never received my Birth Certificate!  I've continued to call both contact numbers, but have not received a reply.  According to my bank records, my two payments were deposited at Bancomer account #4098-5109-3640-5003.  I paid upfront in full for my Birth Certificate 6 months ago, paid shipping costs twice, but have not received my document nor a response, HELP!     

This report was posted on Ripoff Report on 05/24/2012 09:03 AM and is a permanent record located here: http://www.ripoffreport.com/r/Mexican-Vital-Records/internet/Mexican-Vital-Records-Juan-I-ordered-Mexican-Birth-Certificate-online-paid-in-full-but-887477. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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