- Report: #753516
Report - Rebuttal - Arbitrate
Complaint Review: Michael McDevitt
Michael McDevittLos Angeles, California United States of America
Michael McDevitt 21 months later nothing done on my Home Loan Modification. Los Angeles, California
you may have. Please sign the borrower's authorization and fax back to us at (888)675-4450". On 01/06/2011 Ashley Zoeller sent me a up date on my file, this was the last time I heard from. On 03/03/2011 I was sending information the bank was asking for and the email was failing. I called and left a message for someone to call us back with a new email, but no one called. So I Fed-Ex the paperwork back to the bank. On 03/15/2011 Jessica Talan Assistant with Audit Processing Center contact me by email asking for taxe returns again. My lender stated calling me in April of 2011, when I ask Jessica Talan about it, she said to ignore there calls. On 04/27/2011 Jessica Talan email me and said I was non compliance. And that a must send in the requested documents or your file will be closed out I sent her what she wanted and ask about speaking to Michael McDevitt. She didn't answer my question until 05/12/2011, "He is in a different department. Isabelle and I are handling your case." When I ask for what department & phone number. She email back "I apologize I just spoke with Isabelle, and he no longer works here and I
was unaware so my apologies. If you need to speak with a sales manager I can look into that for you or Isabelle is the Sr. Processor if you would like to speak to her." We ask for a refund by phone and email on 05/16, 17, 18, 19, 20, 23 & 27 of 2011. No answer or phone call back as to why I wanted a refund. Sent another email on 06/24/2011, no reply. On 07/07/2011 I sent again and told them I will contact the BBB, Bar Association and District Attorney on July 24th. Got a reply from a Micheal M. he asked :"What happened to your file? I thought you were in processing and in review at the bank? Did you get declined? Please advise so I can figure out whats going on. What number can I call you on? The reason I dont know is because your file got transferred to processing and I dont work in that department. I will try and help. " I reply to him and ask to just refund my $2850.00 But I have not heard back from Michael or anyone else.
This report was posted on Ripoff Report on 07/15/2011 02:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/Michael-McDevitt/Los-Angeles-California-90067/Michael-McDevitt-21-months-later-nothing-done-on-my-Home-Loan-Modification-Los-Angeles-753516. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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