Dance Studio in Calgary Alberta Canada that claims to provide professional service and qualified dance instruction.(mdwdance.com)
Owner appears uncommitted and fails to teach classes for students. Clients must pay up front so she gets paid even though you won't get what you paid for. Use of profanity and vulgar language by owner and teacher is frequent. Students are yelled at, belittled and embarrassed supposedly to encourage improvement.
Scheduling is always a problem. The printed schedule issued when you register isn't worth they paper it's printed on. The times and dates of classes are always changing. Often didn't know until two hours before on the day of class if a class would be held. Repeated cancellations of classes caused missed instruction and limited learning.
There were no refunds for classes the teacher cancelled. Cancellations created many extra last minute practises to be held at alternate and inconvenient times in an attempt to prepare students for competition at the very last minute. Studio owner expects students to rearrange school, other lessons and commitments to accommodate her last minute changes due to her poor time management and her poor planning. Classes that were held were often taught by other students rather than by the qualified teachers the studio promised.
Poor office skills and business records create situations where clients and students are asked repeatedly to pay for the same items. Receipts for payments are promised but never given. Clients must track cancelled checks to prove payments. Payments frequently went missing in the office and new payments had to be issued. Invoices for services and billing system were nonexistent and demands for payments are rude, abrupt and unreasonable. Privacy was not respected and other studio clients were often directed to collect money and payments from students and parents.
Poor communication between studio and clients. Studio owner prefers to communicate by email but only replies to the messages she chooses. She ignores the problems and does not address concerns. When she does respond she uses language and comments that are inappropriate for any business owner.
If you or anyone you know are contemplating the use of Michele's Dance works in Calgary Alberta Canada for Dance instruction, THINK AGAIN.
High cost for what you will receive with limited learning value. Buyer beware. "