• Report: #620156

Complaint Review: Microsoft XBOX LIVE

  • Submitted: Mon, July 05, 2010
  • Updated: Thu, January 17, 2013

  • Reported By: Emoore84 — Indianapolis Indiana United States of America
Microsoft XBOX LIVE
Internet United States of America

Microsoft XBOX LIVE illegal charges, credit card scam! Internet

*Consumer Comment: Don't Use Your Credit Card on Xbox 360

*Consumer Comment: Contact your bank...

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Microsoft XBOX LIVE  charged my account for 53.95 twice for a service that they offer, however I do not now nor have I ever had or used their service I dont even own their machine the xbox , when contacting them they said that the card was used and that they dont have an account for me. So with that if they dont have an account for me how can they be charging my card, they then stated as soon as they take the money from the account it automatically deletes my card  info so that noone can see it! So they take money in all day and don't know where they get it from isnt that Ironic!

This report was posted on Ripoff Report on 07/05/2010 05:14 AM and is a permanent record located here: http://www.ripoffreport.com/r/Microsoft-XBOX-LIVE/internet/Microsoft-XBOX-LIVE-illegal-charges-credit-card-scam-Internet-620156. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
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#1 Consumer Comment

Don't Use Your Credit Card on Xbox 360

AUTHOR: Angels66 - (United States of America)

Even if someone in your house uses Xbox and used your credit card before the will still help themselves to your credit card and charge it for things you or they didn't purchase. They feel if they have your credit card information they can use it however they want with or without your authorization. They charged my debit card for $9.99 without anyone ordering anything. They over drew my bank account for the $9.99 plus the over charge of $37.50. They returned the $9.99 to my account but I was still left with the $37.50 overdraw fee for their mistake. 

MORAL OF THE STORY: DON'T GIVE XBOX YOUR CREDIT CARD OR DEBIT CARD INFORMATION!
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#2 Consumer Comment

Contact your bank...

AUTHOR: Edgeman - (U.S.A.)

I suspect that somebody may have used your card details to pay for downloads or a couple of Xbox Live subscriptions. Unfortunately, Microsoft can be frustratingly cryptic about these things.

I suggest that you call your bank and dispute the charges. You should also explain that your card information may have been compromised and request a new card number.
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