- Report: #736448
Report - Rebuttal - Arbitrate
Complaint Review: Microsoft XBox Live
Microsoft XBox LiveInternet United States of America
Microsoft XBox Live XBOX Live total RIPOFF - Hidden Thieves, Internet
*Consumer Comment: Well
*Consumer Comment: Your son is lying..
When I called XBox Live about it, they just said that he cheated and violated "terms of service" and forfeited any and all rights to play on their PAID service. They are pretty much telling me "oh, well, what are you going to do about it? We're Microsoft and we can do what we want and you can't do anything about it." If you read their Code of Conduct and their "contract" it says they can cut you off any time they want to. Without cause or reason...
What kind of service is that? This is a company that clearly has let power go to it's head. If you try to contact them they have standard answers that are all scripted...and the only way you can get to the "enforcement" team is on a forum. Fun ny thing is, they can delete your question without ever answering. If more consumers complained about their shady business practices maybe they would have to listen.
This report was posted on Ripoff Report on 06/03/2011 11:38 AM and is a permanent record located here: http://www.ripoffreport.com/r/Microsoft-XBox-Live/internet/Microsoft-XBox-Live-XBOX-Live-total-RIPOFF-Hidden-Thieves-Internet-736448. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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