• Report: #940193

Complaint Review: Microsoft

  • Submitted: Wed, September 12, 2012
  • Updated: Wed, September 12, 2012

  • Reported By: Dave — DeKalb Illinois United States of America
One Microsoft Way Redmond, Washington United States of America

Microsoft XBox Auto Billing for Inactive XBox Accounts Redmond, Washington

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Microsoft cotinues to bill for unused XBox accounts when it has always had the capability to place safeguards to warn the consumer of unused, duplicate or unattended accounts.  Parents are typically confused about billing charges that do not list billing detail so that unique XBox accounts can easily be kept track of.  Various billing cycles such as a three month or one year renewal can easily be confused with multiple XBox subscriptions and also miss bill reviews that are typically not done every billing cycle. 

This report was posted on Ripoff Report on 09/12/2012 01:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/Microsoft/Redmond-Washington-98052-6399/Microsoft-XBox-Auto-Billing-for-Inactive-XBox-Accounts-Redmond-Washington-940193. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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